Your iPhone won’t show missed calls and you don’t know why. No matter which number call you, the missed call history doesn’t show on your iPhone. In this article, I’ll explain what to do when your iPhone is not showing missed calls!
Your iPhone records all calls. Your call history, also called recent calls, has two viewing options:
- All: outgoing and incoming calls.
- Missed.
The call history section (recent tab) allows you to see a list of people (your contacts and other numbers) who have called you.
Sometimes, when you open Phone > Recent, you may see some of the calls, but not all of them. This problem can be very frustrating because, for instance, if you cannot see your missed calls, you do not know who called and you will not be able to return the call.
Please note that you can see the 100 most recent calls and groups. Also, note that some recent calls and missed calls can be grouped if they are from the same person or number.
How to Fix iPhone Not Showing Missed Calls
If you cannot see missed call history on your iPhone, here are the fixes that you can try:
1. Check Notification for Phone App
If the problem is that your iPhone is not showing missed call badges, you need to enable it in notification settings. Open the Settings app and go to Notifications > Phone. Then, ensure that the notification settings (Alerts, Sounds, and Badges) are set up to alert you when you receive a call.
2. Close and re-open the Phone app
Often, a software glitch is easily solved just by restarting the device or the program that’s misbehaving.
If you’ve tried the above solution and your iPhone still doesn’t show missed calls, close the Phone app and open it again. If the app was suffering a minor software problem, it might now work.
First, open up the app switcher. On an iPhone 8 or earlier, double-click the Home button to activate the app switcher. On an iPhone X or newer, drag a finger up from the bottom of the screen to the center of the screen and pause there until the app switcher opens.
Swipe Phone up and off the top of the screen to close it.
3. Turn cellular data on and off
Another possible solution — if you find that you’re having trouble getting a connection is to turn cellular data on and off.
To do that, go into your Settings app, select Cellular, and then toggle on Cellular Data. Wait a minute and then toggle off Cellular Data.
4. Make sure you don’t have call forwarding turned on
One of the most common reasons why missed calls are not showing on your iPhone is that you set up call forwarding at some time in the past and forgot to turn it off. Your calls are being directed to another phone number, so no calls ring through to the iPhone and register missed calls.
Here’s how to check your call forwarding status:
- Start the Settings app.
- Tap Phone.
- Tap Call Forwarding.
- On the Call Forwarding page, check your forwarding status. If call forwarding is enabled, turn it off by toggling the button to the off position –it will then appear greyed out.
5. Restart Your iPhone
Missed calls may not be showing on your iPhone because of minor software problem. You can rule out this by restarting your iPhone. Turning off your iPhone allows its programs to shut down naturally and get a fresh start when you turn your iPhone back on.
The process for restarting your iPhone depends on which model you have:
- iPhone 8 and earlier models: Press and hold down the power button until you see _slide to power off _appear on the display. Swipe the power icon from left to right to shut down your iPhone. Wait a few seconds, then press and hold the power button again to turn your iPhone back on.
- iPhone X and later models: Simultaneously press and hold either volume button and the side button until slide to power off appears on the display. Then, swipe the power icon left to right to turn off your iPhone. To turn your iPhone back on, press and hold the side button until the Apple logo appears.
Now, open up the Phone app and see if it’s showing missed calls. If its not, move onto the next step!
6. Check For A Carrier Settings Update
Cellular carriers sometimes update their settings. Usually, these updates are installed automatically and you don’t need to think about it.
If an update didn’t get installed, though, it’s possible — not likely, but possible — that it could be causing missed calls not to show on iPhone.
You can manually check for a carrier settings update by going to Settings > General > About. A pop-up will usually appear within ten seconds if a new carrier settings update is available.
7. Update Your iPhone
Missed calls may not b showing on your iPhone because of a software glitch that’s patched up by a new software update. You may be able to fix the problem by updating to the latest version of iOS.
Go to Settings > General > Software Update to see if a new iOS update is available.
Tap Download and Install if a new software update is available.
8. Check Blocked Contacts
Have you considered that you may not be seeing missed calls because your iPhone has been set to block certain numbers? This might be the case, especially if you’re missing calls from specific numbers. Check your blocked contacts by following the steps below:
- Open the Settings app on your iPhone.
- Scroll down and tap on ’Phone’.
- Tap on ’Blocked Contacts’.
- Review the list of blocked numbers.
If you find any numbers that shouldn’t be on that list, swipe left on the number and tap on ’Unblock’.
9. Reset Network Settings
If your iPhone is still not showing missed calls, it’s time to reset your phone’s network settings. This will reset all your network settings, including your Wi-Fi networks and their passwords but it can fix iPhone not showing missed calls issue.
To do so, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
10. Reset All Settings
Resetting all settings is a reliable way to eliminate and fix deep software problems that are causing missed calls not to show up on iPhone. Rather than attempting to identify the root source of your software problem, we’re going to reset all of your iPhone’s settings to factory defaults.
Keep in mind to note down your Wi-Fi passwords before resetting all settings because you’ll have to reenter them afterwards!
To reset all settings, open the Settings app and tap General > Transfer Or Reset iPhone > Reset > Reset All Settings. Then, enter your passcode, your Restrictions passcode (if it’s set up), and tap Reset All Settings when the confirmation alert appears on the display.
After you tap Reset All Settings, your iPhone will perform the reset and restart itself.
11. Contact Apple Support
There are many reasons why missed calls may not be showing on your iPhone. And, if after troubleshooting the problem yourself, you find that they are still not showing up, it’s time to contact Apple Support. They should be able to troubleshoot the problem, and, hopefully, fix the issue.
Conclusion
iPhone not showing missed calls can be quite frustrating. Hopefully, this troubleshooting guide has helped you fix iPhone not showing missed calls issue. Let us know the fix that worked for you in the comments section below.