Has Siri stopped working on your iPhone 15 Pro? Here are all the troubleshooting steps you need to fix it.
KEY TAKEAWAYS
- If Siri isn’t working on your iPhone 15 Pro, there are a number of ways to troubleshoot the voice assistant.
- Check that your iPhone’s microphone is clean and functional.
- Check that any mic-equipped Bluetooth headphones or speakers are disconnected if you’re not using them for input.
- Double-check that Siri is enabled in Settings.
Restart your iPhone if the problem persists.
Siri is designed to streamline tasks (sending text messages, making calls, etc). There could be many reasons why Siri is not working on your iPhone 15 Pro. Fortunately, most problems are minor and can be fixed within a few minutes without much technical knowledge. If Siri does not work properly, if Siri does not respond, here are solutions to some common problems.
Note: information in this article apply to iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max.
How to fix Siri not working on iPhone 15 Pro Issue
Please try the solutions below. Further, make sure that you check your iPhone after each step to see if Siri starts working.
Make sure Siri is enabled on your iPhone 15 Pro
If Siri is not working on your iPhone 15 Pro, chances are the feature is not activated. Go ahead and check.
Step 1: Go to your iPhone settings on your home screen
Step 2: Scroll down and tap "Siri & Search". It is possible that you do not see the Siri options in Settings. There are two possible reasons for this:
- Siri may not be available where you live. Siri is not available in all countries.
- Siri may be disabled in Sreen Time. You can check this by going to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. Make sure that Siri & Dictation is allowed.
Step 3: In “Siri & Search,” make sure the following settings are turned on:
- “Listen for, "Siri" or "Hey Siri"”
- “Allow Siri When Locked”
- “Press Side Button for “Siri”
Ensure that your Siri language is correct
If Siri is still not working on your iPhone 15 Pro, make sure you’ve selected a language that Siri will speak and understand,. Follow the steps below:
Step 1: Tap Settings.
Step 2: Tap “Siri & Search”.
Step 3: Tap “Language”.
Step 4: Pick your language from the list.
Turn on ‘Always Listen’ in Accessibility
If you want Siri to respond to you whenever your phone is nearby, there is a setting in Accessibility for you to turn on. If you don’t turn this on, Siri will not respond unless your iPhone is face-up and uncovered.
Step 1: Open Settings.
Step 2: Tap on Accessibility.
Step 3: Tap on Siri.
Step 4: Toggle the switch next to “Always Listen for ‘Hey Siri’.”
Disconnect your Bluetooth headphones or speakers
People often have their iPhones set to automatically connect to one or more Bluetooth audio devices when one of them switches on. If a device has a microphone — like headphones, certain speakers, or even your car — Siri may start listening to it for input, which is obviously a problem when you’re trying to talk directly to your phone.
To rule out this issue, make sure any mic-equipped Bluetooth devices are powered off or disconnected if you’re not using them.
To forcibly disconnect Bluetooth devices from your iPhone:
Step 1: Open the Settings app.
Step 2: Select “Bluetooth”.
Step 3: Tap the "i" (info) button next to a device you want to disconnect.
Step 4: Choose “Disconnect” for a temporary release, or “Forget This Device” if you want to prevent it from reconnecting. You’ll have to re-pair if you choose to forget.
Restart your iPhone!
This is one of the most common troubleshooting tips in existence. I recommend it whenever someone has issues with any device, and it works most of the time. Restarting your iPhone 15 Pro might help when you’re having problems with Siri not working. Follow the steps below:
Step 1: Press and hold the side and the volume up (or down) buttons together until you see the power off slider.
Step 2: Drag the slider. Wait for about a minute until your device is completely turned off.
Step 3: Press and hold the side button until you see the Apple logo.
Check your internet connection
Siri not working on iPhone 15 Pro could be due to a faulty internet connection. Though you can use Siri without Internet connection. You can’t really perform all tasks offline.
What works with offline Siri on iPhone 15 Pro?
So far, we’ve found that you can achieve the following tasks with Siri offline:
- Opening apps
- Creating new alarms
- Creating timers (but, weirdly, not using the stopwatch)
- Controlling some system features (such as turning on/off Low Power Mode, Torch, adjusting display brightness)
- Playing tracks in the last music/podcast app that was used, and skipping to the previous or next track
- Adjusting volume levels
- Making phone calls
- Creating and sending Messages
What doesn’t works with offline Siri on iPhone 15 Pro?
When you’re offline and ask a request Siri can’t help with, you’ll see “I can help with that when you’re connected to the Internet” at the bottom of your screen. Those include:
with offline Siri:
- Any requests that call on continually updated info like weather, HomeKit, Reminders, Calendar, etc. or yeah – anything that needs an active internet connection.
- Most specific actions in apps
- Playing music and podcasts, even when they’re downloaded
- Announcing or reading messages and notifications after losing a connection
As you can see from the list above, Siri can do a few things offline, but its capabilities are quite limited. While you can open apps, you can’t really do anything within them purely through voice controls, so you must ensure your internet is working.
An easy way to check if the internet is operational is by performing any other internet-based tasks using the same device. It could be something as simple as launching a browser and opening a website like apple.com or iphonegeeks.com. Those using Wi-Fi should also try using another device and ensure the network is alive.
A good solution for a faulty Wi-Fi network is a simple router restart. There’s usually a dedicated button for rebooting the router, but simply unplugging and plugging the device back in works too.
If you’re using cellular data, you might want to see if your data connection is on:
Step 1: Open the Settings app.
Step 2: Go into “Cellular”.
Step 3: Toggle “Cellular Data” on.
Update your iPhone 15 Pro to fix Siri Problems
Step 1: Go to Settings.
Step 2: Select “General”.
Step 3: Tap “Software Updates”.
Step 4: Tap the Install or Update button and follow the steps to download and install the new version.
If you can’t hear Siri
Step 1: Open Settings.
Step 2: Tap “Siri & Search”.
Step 3: Tap “Siri Responses”.
Step 4: Tap “Prefer Spoken Responses” to hear Siri speak responses, even when Silent mode is turned on.
If Siri can’t hear you
Siri is dependent on being able to hear you, so the microphone on your iPhone 15 Pro is crucial. If Siri is activating — you’re seeing the the soundwave graphic — but Siri can’t make out what you’re saying, there could be an issue with the microphone.
Here are some things to check:
Case: If you’ve got a case or cover, this could be obstructing the mic. Take the case off and try again. Any better?
Fluff: Is there any fluff, gunk or detritus in the microphone aperture? Locate the mic — on your iPhone 15 Pro – it’s on the bottom — and examine it for any obstructions. Blowing gently, using a can of compressed air and probing very cautiously with a pin or similar can all help clear away annoying fluff, but you must make sure you don’t damage the mic and aggravate the issue. Now try Siri again. Any better?
If Siri’s still not picking up your words, there may be something more serious wrong with the microphone. To isolate this, you need to see if Siri works with a different microphone — you could plug in a pair of headphones with an integrated mic, for instance, or plug your iDevice into a CarPlay-equipped vehicle. Any better? If so, Siri is fine but the microphone isn’t. You’ll need to take your iPhone 15 Pro into an Apple Store and get the microphone looked at.
If Siri doesn’t give you local results
If this is the problem, please make sure that Location Services are enabled on your iPhone 15 Pro. Furthermore, also make sure that Siri in Location Services is on.
Step 1: Go to Settings.
Step 2: “Tap Privacy & Security”.
Step 3: Tap “Location Services”.
Step 4: Tap Siri & Dictation.
Step 5: Select“While Using the App”.
Disable VPN to fix Siri problem
While VPNs won’t always prevent Siri from working, they can potentially cause issues. Because VPN services reroute your network connections, using one could prevent Siri from accessing info properly.
Unless you must use a VPN for some reason, try disabling VPN connection while you use Siri to see if that helps.
Is Siri down?
Yes, it is rare, but it may happen. Apple servers rarely go down. If this problem started occurring suddenly, then you should check to see if Apple’s Siri service is down. This is very easy to do; go to the Apple System Status page https://www.apple.com/support/systemstatus/. This page lists all of Apple’s services and shows if they are running or not. Find Siri in the list. If it is down, you will see a notification indicating what the problem is and when it will be fixed. If you see that Siri is down, the only step you can take is to wait. Apple will fix it.
Retrain Siri
If Siri often misunderstands you, it may be time to train your assistant to better understand your voice. To do this, follow the steps below:
Step 1: Go to Settings.
Step 2: Tap “Siri & Search”.
Step 3: Tap “Listen for "Siri" or "Hey Siri,"”.
Step 4: Choose “off”.
Step 5: Tap “Enable Siri”.
Step 6: Tap “Continue”, then say each phrase that appears on the screen.
Step 7: When you’re finished, tap “Done”. Try talking to Siri again to see if it better understands you now.