iPhone 13 Pro Max not ringing? Here’s how to fix it

You pick up your iPhone 13 Pro Max and see a notification for five missed calls—even though your device didn’t ring. Is there something wrong with it? If your iPhone 13 Pro Max does not ring when an incoming call comes in or if you do not receive calls at all, it could be due to software or hardware issue. Don’t worry, you won’t have to track down the issue that could be affecting your iPhone’s ringtones. We’ll walk you through what to do when your iPhone 13 Pro Max isn’t ringing so you won’t miss another call.

Why your iPhone 13 Pro Max won’t ring during incoming calls

Silenced calls don’t necessarily mean you have a major problem with your phone. There are various reasons why your iPhone 13 Pro Max won’t ring when someone calls, including:

• Your ringer volume is turned down.
• Your phone is on Focus or Airplane mode.
• You turned on call forwarding.
• Your phone is paired with Bluetooth®.
• There’s an issue with a third-party ringtone.
• The speaker port is clogged.
• Your phone is physically damaged.

1. Restart iPhone

Begin the troubleshooting process by restarting your iPhone. Often this classic fix is enough to make your iPhone ring again. That’s because sometimes a minor issue or an app running in the background can cause the iPhone 13 Pro Max not to ring for incoming calls. This can be fixed by rebooting the phone.

Follow these steps to do so:

1. Press the Side and either the volume buttons until you see the “Slide to power off” message.
2. Swipe from left to right on the slider to turn off your iPhone.
3. Once switched off, turn on the iPhone by holding the Side button again.

2. Check the Ring/Silent Switch

The iPhone 13 Pro Max have a physical switch on the left side that helps to put the phone in silent mode. You might have accidentally switched to silent mode, resulting in no ring for incoming calls.

To fix it, use these steps:

1. Look for the switch on the left side of your iPhone right above the volume buttons. If you can’t find it, make sure to remove any protective cover from your iPhone. The switch might be hiding under it.
2. Next, look at the position of the switch. If the switch is moved towards the screen (or the front of your phone), it means your iPhone is set to ring. To be on the safer side, move the switch back once and bring it to the original position again.
3. If the switch is moved towards the back of the phone, your iPhone has been set to silent mode. You will also see a small orange stripe next to the switch when iPhone is on silent. Move/push the switch towards the screen to turn off the silent mode. Please keep in mind that you don’t have to press the switch. You need to move it up or down.

3. Check your volume settings

If a simple restart doesn’t work, it could be an issue with your ringer volume, especially if you can still hear other media like music or videos. To check your volume settings:

1. Open iPhone Settings.
2. Go to “Sounds & Haptics”.
3. Now, drag the slider under the “Ringer and Alerts” to the right to increase the volume to an optimum level.
4. Also, turn off the toggle next to “Change with buttons”. If this option is enabled, pressing the volume buttons on the right side of your device will change the volume of your ringtone. Disabling it prevents you from inadvertently changing the ringtone volume because the volume keys only change the media volume.

4. Check App Notifications

Go to your iPhone’s “Settings → Phone → Notifications.”
Make sure the toggle next to “Allow Notifications” is turned on. Also, check other options on this screen and enable them according to your preferences.
In my testing, disabling “Allow notifications” for the Phone app didn’t turn off the ringtone, but to be on the safer side, you should keep it enabled.

5. Turn off Focus Mode

Focus mode allows you to temporarily silence your ringer and pings from texts. Once you’ve enabled this feature, you’ll need to switch it off to hear your phone ring again.

To disable Focus mode, follow these steps:

1. Go to “Settings → Focus.”
2. Tap on the profile that says On.
3. Toggle off the option on the next screen.

Pro Tip: If you own an Apple Watch, swipe up on it and make sure the bell, theater, and moon icons are not lit up. If enabled, these will silence sounds on your phone as well as the watch.

6. Remove third-party ringtones

Third-party ringtones sometimes include a software bug that can cause your iPhone 13 Pro Max not to ring. If you’ve downloaded one, this could be the problem. As much as you love the sound of a quacking duck when your mom calls, try switching back to a default ringtone on your iPhone. Here’s how to do so:

1. In your iPhone Settings, go to “Sounds & Haptics”.
2. Then tap Ringtone.
3. Tap on the ringtone that says Default or use any pre-installed ringtone from the list under the horizontal black bar.

7. Check custom ringtone

If your iPhone 13 Pro Max isn’t ringing for incoming calls from only certain people, then the issue could be in their custom ringtone.

1. Launch the Contacts app and open the contact for which the ringtone isn’t working.
2. Tap on Edit.
3. Scroll down and tap on Ringtone. Change the ringtone to one of the pre-installed ones.

8. Make sure Airplane mode is off

If you set your device to Airplane mode during a flight and you forgot to disable it when you landed, your iPhone 13 Pro Max won’t ring. Here’s how to turn it off:

1. Open iPhone Settings.
2. Turn off the toggle next to Airplane mode at the top of the list.

9. Check Bluetooth

If you’ve paired your phone with headphones or earbuds and aren’t using them, you won’t hear your phone ring. To turn off Bluetooth pairing:

Go to “Settings → Bluetooth”.
Turn off the toggle next to Bluetooth.

10. Check iPhone Isn’t Stuck in Headphone Mode

iPhone could often get stuck in headphone mode. That is, the iPhone would think it’s connected to the headphone when it wasn’t. This resulted in no sound from iPhone’s speaker which could be causing the no ringtone issue.

To fix it, insert the headphone cable into the lightening jack once and then remove it. Hopefully, this should take out the iPhone from headphone mode. You can also try blowing air into the jack just in case dust particles or debris are affecting the normal working of headphones.

11. Make sure the number isn’t blocked on your iPhone

iOS offers users the ability to block specific phone numbers , which is handy if you get a lot of telemarketing and other spam phone calls. To make sure you didn’t inadvertently block an important number, follow these steps.

1. Start the Settings app on your iPhone.
2. scroll down and tap “Phone.”
3. Tap “Blocked contacts”
4. In the list of blocked calls, see if you have accidentally blocked any numbers. To unblock it, swipe it to the left and tap “Unblock.”

12. Make sure silence unknown callers is turned off

The Silence Unknown Callers feature silences unfamiliar callers, automatically sending them to voicemail. Perfect for handling robocalls and the like however, it might be the reason why your iPhone 13 Pro Max is not ringing. Here is how to turn it off:

1. Launch Settings
2. Tap Phone.
3. Scroll down and disable Silence Unknown Callers.

13. Turn off Call Forwarding

Next, take a look at call forwarding settings. If enabled, your iPhone 13 Pro Max won’t ring as the incoming calls are diverted to another number. You must turn it off to receive incoming calls on your iPhone.

1. Go to Settings.
2. Tap on Phone.
3. Select Call Forwarding.
4. Make sure call forwarding is marked “Off.”

14. Check Third-party Call Blockers

Are you using any third-party calling or call blocking apps? Check that they aren’t blocking calls from any number. Open the third-party app and check for blocked numbers in them.

Alternatively, go to “Settings → Phone → Call blocking & identification.” Turn off all apps.

15. Update Software

Sometimes, the iPhone 13 Pro Max not ringing issue can be caused by a bug in the iOS software. To fix it, you must update the iOS to the latest version.

1. Connect to a stable WiFi network and make sure your iPhone has at least 50% of battery life.
2. Go to Settings.
3. Tap General
4. Tap Software Update.
5. If an iOS update is available, tap Download and Install.

16. Other Potential Fixes

Some users in various forums have suggested fixes that generally should not have any effect on the ringtone but have actually helped them in resolving the iPhone 13 Pro Max not ringing for calls issue. You can give them a shot too.

• Go to “Settings→ Phone→ Announce calls.” Select Never. Or, if you want the iPhone to announce the name of the caller, select Always.
• Enable Wi-Fi calling under the iPhone’s “Settings → Phone → Wi-Fi calling.”
• Go to “Settings → Sounds & haptics.” Turn off the toggle next to “Vibrate on ring”.
• Turn off calls on other devices by going to “Settings → Phone → Calls on other devices.”
• Go to “Settings → Phone → Incoming calls.” Select “Full screen” to display the incoming call on full screen.

17. Reset Network Settings

If nothing has worked so far and the problem persists, try resetting network settings on your iPhone. This will remove saved Wi-Fi networks, paired Bluetooth devices, and reset other network settings to their default values. Your personal data will not be affected.

1. Go to Settings.
2. Tap General.
3. Tap transfer or reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Enter your passcode.
7. Tap Reset Network Settings.

18. Reset All Settings

This method will wipe all the settings, including all the features related to the sounds, such as volume setting, notification, etc.

1. Go to Settings.
2. Tap General.
3. Tap transfer or reset iPhone.
4. Tap Reset.
5. Tap Reset All Settings.
6. A passcode is required.
7. After you enter your passcode, tap Reset All Settings on a popup screen.

What If My iPhone 13 Pro Max Still Won’t Ring?

If absolutely none of the other solutions work, your phone’s speakers may be damaged in some way. This is especially likely if you’re having trouble playing other audio as well.

If this is the case, contact Apple Support or the store where you bought it from to see what can be done.

iPhone 13 Pro Max not ringing: Fixed!

Hopefully, this guide has fixed your issue and your iPhone 13 Pro Max is ringing again. Have you faced ringer problems on your iPhone 13 Pro Max? Drop a comment and let us know!