iPhone 13 Pro Won’t Receive Calls? Here’s How to Fix it!

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Are you unable to get in touch with friends and family because your iPhone 13 Pro won’t answer calls? That can be quite a trouble in times like today when it is important to be in touch with people. We shall explain a few likely reasons why your iPhone 13 Pro is not receiving calls and solutions to fix the issue for good!

iPhone isn’t a phone at all when its calling function fails to work. There could be a number of reasons why your iPhone 13 Pro won’t receive calls. The error may be caused by improper iPhone settings, damaged SIM card, iOS bug, interruption of service, weak signal, or hardware issue. Whatever the cause, you can do a few things to get rid of the problem and make your iPhone 13 Pro start answering calls again.

If your iPhone 13 Pro won’t receive calls, you should check the signal, reset the network settings, check blocked contacts, reposition the SIM card, check with the carrier, and finally as a last resort, restore the iPhone.

See also: iPhone 13 Pro Won’t Make Calls? 11 Tips to Fix the Issue

In this article, we’ll walk you through the best ways to fix iPhone 13 Pro not answering calls issue. Go through the steps below and keep a second phone or someone’s phone to check the calling functionality on your iPhone.

Fixes for iPhone 13 Pro Not Answering Calls

Check your network coverage

iPhone 13 Pro not receiving calls can be due to weak network signal. Check your network connection to make sure that you have connectivity. Make sure you see several bars of strength in the status at the top of the screen. If network reception is low/weak, try moving to another location to get better network reception.

See also: How to Fix iPhone Cellular Data Problems on ios 15

Check Your iPhone Settings

  • Make sure the Airplane Mode on iPhone is turned off: Go to Settings, toggle Airplane Mode on for a few seconds, then off.
  • Check blocked contacts: Go to Settings > Phone > Blocked Contacts to check for if there are any blocked phone numbers on your iPhone.
  • Disable do not disturb: Go to Settings > Focus > Do Not Disturb and see whether Do Not Disturb is off.
  • Make sure you’ve turned Call Forwarding off: Go to Settings > Phone > Call Forwarding.
  • Turn off silent unknown callers: Go to Settings > Phone > Silence Unknown Caller, and turn off the option.

Check the SIM Card

You might not be able to connect to cellular networks and receive a call on iPhone if there’s an issue with the SIM card. Try to remove the SIM card and reinsert it to the SIM tray. Please note: Your iPhone 13 Pro won’t receive calls when your SIM card is damaged and there’s a message saying Invalid SIM or No SIM Card installed. As for iPhone 13 Pro not detecting SIM card, use steps below to troubleshoot the issue:

  • Remove and reinsert the SIM card.
  • Perform a restart on your iPhone (Settings > General Shut Down.)
  • Go to Settings > General > About and update carrier settings when the update is available.
  • Contact your carrier and replace the SIM card. This should fix the iPhone 13 Pro not receiving calls issue caused by SIM card damage.

Restart iPhone

A restart is an effective and easy way to fix various small errors resulted by software-related or hardware-related issues. Whether your iPhone 13 Pro can’t answer calls, your iPhone freezes or slows down, or your iPhone glitches out, turning your iPhone off and on again is a common solution. Go to Settings > General > Shut Down.

Update iOS

iPhone 13 Pro not answering calls issue might be due to a recent buggy build released by Apple. The company is usually quick to send out fixes with OTA updates. To download the latest update, go to Settings > General > Software Update and install the latest iOS update.

Reset Network Settings

You shouldn’t take resetting your iPhone’s network settings too lightly. Network settings save data such as Wi-Fi networks and VPN settings.

That said, it’s worth doing if you’ve tried everything above and your iPhone 13 Pro still won’t receive calls.

Here’s how to clear your iPhone’s network settings:

On your iPhone, go to Settings > General > Transfer or reset iPhone > Reset > Reset Network Settings.

Contact Your Carrier

If your iPhone 13 Pro can receive calls with another SIM card, you should contact your network carrier —with another number or via social media channels— to confirm that the affected SIM card is active and hasn’t been blocked. If the SIM is active, you might be provided with useful information to resolve the issue with your SIM card.

Restore iPhone As New

Restoring your iPhone to factory settings is always the last step to a number of iPhone errors. If your iPhone 13 Pro still can’t answer calls, try to reset it to factory settings. This will erase all the information and data stored on your device, so it’s essential to back up iPhone data before doing so. Go to Settings > General > Transfer or reset iPhone > erase all content and settings.

Contact Apple

If all the solutions above fail to fix the iPhone 13 Pro not receiving calls issue, the problem is most definitely hardware-related. The issue could be due to a faulty antenna or a damaged SIM port. Who knows? Visit the nearest Apple Store to get your iPhone checked for possible hardware damage.

See also: 30 Best iPhone 13 and iPhone 13 Pro Tips and Tricks

iPhone 13 Pro not receiving calls? Fixed!

If your iPhone 13 Pro won’t receive calls, these troubleshooting tips and fixes will get your device working properly once again. Have you faced call problems on iPhone 13 Pro? Drop a comment and let us know!

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iPhoneGeeks Staff
iPhoneGeeks Staffhttps://iphonegeeks.com
iPhoneGeeks Staff is a team of iPhone, iPad, Apple Watch, AirPods, and Mac experts led by Moses Johnson. We're passionate about all things Apple!

3 Comments

  1. Hi, I just got my iPhone 13 pro. However, there is one issue I’m facing now is that I can’t make call out and receive call. Kindly advice ASAP. Thanks

  2. Hello. to the rescpect full person,I have a issue in my iPhone 13 Pro which is I only can receive incoming call for second time

  3. my iphone 13 pro outgoing is working fine but can not get incoming calls, i tried everything whatever you can find on internet, nothing works, apple denies that there is any hardware issues, most funny thing is that if i use another sim, it does works without any issue, so i thought the sim has issue, when i use same sim on another iphone it works charm. what is going on? seem neither sim or phone problem. so how come that iphone 13 pro does not receive any call at all, if someone calls it goes straight to voice message, saying Welcome to Lyca mobile, your call has been forwarded to voice mail…. totally confused, need asap help. thanks

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