iPhone 13 Pro Won’t Make Calls? 11 Tips to Fix the Issue

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If your iPhone 13 Pro won’t make calls, these troubleshooting tips and fixes will get you back to calling in no time.

Even if you’re not a fan of your smartphone, you probably use its most basic function of calling for communication. It can be frustrating when your iPhone 13 Pro stops making calls. This could be for a wide range of reasons: the wrong number or a poor network signal are just a few.

Regardless, it’s usually a quick fix to get your iPhone 13 Pro making calls again, so don’t start panicking just yet. Have a look at these potential fixes.

If your iPhone 13 Pro won’t make calls, you should check the signal, reset the network settings, reposition the SIM card, check with the carrier, and finally as a last resort, restore the iPhone.

Fixes for iPhone 13 Pro not able to make calls

Since the possible causes of iPhone 13 Pro not making calls have been identified, you can follow the solutions below to fix the issue. Note: the following solutions applies to iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max that won’t make calls. Let’s get started:

1. Check your network signal

Assuming your iPhone is indeed switched on, you should check if it’s receiving a signal. This can be done easily on an iPhone 13 Pro by looking in the corner of your phone at the signal indicator.

The signal indicator can be found in the top-right corner of the screen. Even a single bar should indicate enough of a signal to make and receive calls. However, if the signal occasionally drops out and your iPhone 13 Pro says no service, you may find that calls don’t work.

Sometimes bad weather or a rural location can affect your service connection. Try moving to an area with better reception if it’s weak or nonexistent. If you’re in an area that usually has a good signal, contact your mobile network operator.

2. Is your iPhone 13 on Airplane mode?

Airplane mode prevents your iPhone from sending and receiving signals. This includes cellular and Wi-Fi signals, so you won’t be able to make calls. Because of this, you should make sure that you’ve turned off Airplane Mode before trying to place calls.

To do this, open your iPhone’s Control Center and tap the airplane symbol in the top left.

This symbol is grayed out whenever airplane mode is off. As a bonus, sometimes toggling Airplane Mode on and off can clear up temporary signal hiccups, too.

3. Did You call the Right Number?

Calling an inactive or unused numbers is a recipe for failure and frustration. When placing a call, make sure you enter the correct number.

This should be no problem when you call a contact stored on your iPhone, but it can require care when entering a new number. So take your time when entering numbers.

If you continue to have trouble, contact your intended recipient by other means to confirm the number.

This last point is important. Sometimes, your contacts may change their numbers, or their mobile operator may disconnect them. The issue may be with someone else’s phone and not yours.

4. Check for iOS Update

If you find your iPhone 13 Pro not able to make calls after trying the above solutions, then checking for a software update would be the next logical step. New updates for iOS can iron out software issues and bugs. So if your iPhone 13 Pro still can’t make calls, it’s a good idea to update.

To update, you need to have your iPhone 13 Pro connected to Wi-Fi and a power source. You should then follow these steps:

  1. Start the Settings app.
  2. Tap on General.
  3. Select Software Update.
  4. Tap Download and Install.

5. Check for Carrier Settings Updates

Before you begin, ensure that your iPhone is connected to a cellular network or Wi-Fi.

  1. Start the Settings app.
  2. Tap on General.
  3. Select About. If there is any update available, it should be visible. Click on it to update your carrier settings, then try to make calls again.

6. Remove Your SIM Card and then Reinsert It

Similar to the perennial reboot advice you get from IT departments, it’s usually worth removing your SIM card and reinserting it again. Doing this effectively de- and reactivates the card, hopefully removing any issues that were preventing your iPhone 13 Pro from making calls.

7. Is Your Mobile Plan Active?

If you find your iPhone 13 not making calls after trying the above steps, you should check whether you currently have an active mobile service plan. If you don’t have one, you won’t be able to make calls. While the vast majority of phone plans offer standard unlimited calling, you might have exceeded your monthly limit of airtime if you have a limited plan.

In either case, you should contact your mobile carrier to ensure there are no issues with your account services.

8. Reset network settings

You shouldn’t take resetting your iPhone’s network settings too lightly. Doing so will erase all your current saved settings, including your VPN settings, preferred networks, and Wi-Fi passwords. That said, it’s worth doing if you’ve tried everything above and your iPhone 13 Pro still won’t make calls.

Here’s how to reset your iPhone 13 Pro network settings:

  1. Start the Settings app on your iPhone.
  2. Tap General.
  3. Select Transfer or Reset iPhone.
  4. Tap Reset.
  5. Tap Reset Network Settings.

9. Switch to a Different Network Band

You could try switching network bands. It’s unlikely that’s causing the problem, but not inconceivable.

  1. Start the Settings app.
  2. Tap on Cellular.
  3. Select Cellular Data Options.
  4. Turn off Enable LTE, or 3G, or 4G. Whichever one you see will depend on your carrier.

10. Factory reset your iPhone

If you’ve tried all of the above steps and your iPhone 13 Pro won’t make calls, you may want to consider a factory reset. This is basically the nuclear option as far as any problem or bug is concerned, but it can resolve issues in certain cases.

  1. Start the Settings app on your iPhone.
  2. Tap General.
  3. Select Transfer or Reset iPhone.
  4. . Select Erase All Content and Settings.

It goes without saying but you should backup your iPhone before performing a factory reset.

11. iPhone 13 Pro still Not making calls? Get Professional Help

If your iPhone 13 Pro still won’t make calls after all this, your last option is to contact your mobile operator. Try calling the customer service line. If they can’t help you, you should contact Apple support. After ruling everything else out, your iPhone may have some kind of hardware issue.

You may have to eventually replace the phone, but that should be the last case scenario.

Unfortunately, it can take a little bit of time to figure out exactly what the source of your calling issues may be. If you’re patient and willing to try a couple of different techniques, you should have no problem getting your iPhone 13 Pro making calls again.

See also: 30 Best iPhone 13 and iPhone 13 Pro Tips and Tricks

iPhone 13 Pro not making calls? Fixed!

Your iPhone 13 Pro is making phone calls again and you can get back in touch with friends and family. Now share this article with others to teach them what to do when their iPhone 13 Pro won’t make calls. If you have any other questions, drop a comment and let us know!

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About the author
iPhoneGeeks Staff
iPhoneGeeks Staffhttps://iphonegeeks.com
iPhoneGeeks Staff is a team of iPhone, iPad, Apple Watch, AirPods, and Mac experts led by Moses Johnson. We're passionate about all things Apple!

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