If your iPhone 12 or iPhone 12 Pro is not responding, there are a few tricks you can use to fix the issue.
Unlike that person you messaged on a dating app, if your iPhone 12 or iPhone 12 Pro won’t respond to you, there’s something you can do about it. Whether you’ve got a black screen, an app is frozen, or the thing simply won’t turn on, there are a number of causes that could make an iPhone 12 or iPhone 12 Pro unresponsive – and a number of ways to fix it.
Read on to find out exactly how to handle an unresponsive iPhone 12 or iPhone 12 Pro. We give you some reasons why your iPhone 12 or iPhone 12 Pro may be frozen, and simple ways to bring that device back to life.
To fix iPhone 12 or iPhone 12 Pro not responding issue, try charging it for at least a half hour, or simply try restarting it.
The last resort before contacting Apple support is to connect your phone to a computer and use iTunes to update the operating system.
Is iPhone 12 not responding to touch? All hope is not lost. A frozen iPhone can often be easily fixed. If iPhone 12 stops responding as a results of physical or water damage, the only option is to take the device to Apple.
How to fix iPhone 12 or iPhone 12 Pro not responding Issue
Of course, it’s always possible that there is a serious problem with your iPhone , so if these troubleshooting steps don’t fix your iPhone 12 or iPhone 12 Pro not responding issue, the next step might be to contact Apple support.
Charge your iPhone
It’s possible that charging your iPhone for a short time can revive it. For the best results, plug your phone directly into a power adapter don’t charge it wirelessly or plug it into a computer’s USB port. Let it charge for at least 30 minutes and then try to use it again.
Restart or force-restart your iPhone
If your iPhone 12 or iPhone 12 Pro still isn’t responsive, try to restart it by pressing the power button and either of the volume buttons. If that has no effect, then you can try to force-restart your iPhone.
Both the restart and force-restart will not erase any apps or data, so this is safe to do even without a recent backup.
Troubleshoot your iPhone SE 2020 if it freezes while restarting
If your iPhone 12 or iPhone 12 Pro successfully restarts but can’t get past the Apple logo, then you should connect your iPhone to a computer with iTunes installed and try some additional troubleshooting steps.
Step 1: Start iTunes on the computer.
Step 2: Put your iPhone in recovery mode.
- Press and hold the Power button and one of the volume buttons until you see the option to turn off your phone. Drag the slider to turn it off.
- While holding the Power button on the iPhone, connect your iPhone to your computer with a USB connection cable. Keep holding the Power button until you see the recovery mode screen.
Step 3: When you see the option to restore or update your iPhone on your computer, click “Update.” iTunes will update the iPhone without deleting your apps and data.
Contact Apple support
If you still have had no luck reviving your frozen or unresponsive iPhone 12 or iPhone 12 Pro, you should contact Apple support.