Is your iPhone 13 not receiving emails? we show you several methods to get your emails syncing on your device.
When the Mail app on your iPhone 12 doesn’t refresh or fetch new mail, usually, the issue is with the Mail client not fully downloading an email from the server and thus it cannot be displayed properly. If your iPhone 13 mail app is not working, try these fixes to resolve the problem.
Editors note: While this article is about iPhone 13 not receiving emails, all the troubleshooting tips discussed below also apply to iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max. Without further ado, let’s get started:
Restart your iPhone
Have you tried turning it off and on again? Yes, it’s a cliché, but it works a surprising number of times. When we faced the problem of iPhone 13 not receiving emails, this trick worked wonders for us. Sometimes the Mail app gets out of sync with the network or email settings and the only way to restore the app’s functionality is to restart. To reboot your iPhone, go to settings > General > shut down.
Once your iPhone 13 is back up and running, open up the mail app to see if it’s fetching new emails. If it doesn’t, continue reading.
Toggle airplane mode
This trick is one of the common ways to fix annoying network-related issues including iPhone 13 not receiving emails. Here’s what you need to do:
Slide down from the top right corner to bring up the Control Center, then tap the Airplane Mode icon to switch off all of the connectivity features built into your iPhone. This includes WiFi, Bluetooth and Mobile Data. Then switch Airplane Mode back off. This re-enables your internet connection and helps to reset any potential issues.
Make sure you are connected to the right wifi
Getting connected to your neighbor’s network instead of yours is a common mistake, especially if they have similar names that consist of random letters and numbers. You might be connected to a restricted network or one that simply doesn’t have the required ports open for email. Make sure you are connected to the correct network by going to Settings > “Wi-Fi”.
Restart Mail app
If none of the fixes so far have solved the problem of iPhone 13 not receiving emails, restart the Mail app on your phone. Swipe up from the bottom to the middle of the screen to reveal the App Switcher, then swipe up on the Mail app to close it.
Then launch it once more via your Home Screen, Siri or Spotlight. This sometimes helps to get the Mail app back up and running if it somehow froze or quit working properly.
Check Mail Fetch settings
By default, Fetch New Data settings are based on what’s provided by your email service. If Push isn’t available as a setting, your account will default to Fetch. These settings will affect how your device receives emails. To adjust these settings:
Go to Settings > Mail, then tap Accounts.
Tap Fetch New Data.
Choose a setting – such as Automatically or Manually – or choose a schedule for how often the Mail app will fetch data.
Check Notification Settings
Whether your iPhone is not receiving emails after iOS 15 update, make sure your Notification settings are correct for the Mail app. Here’s how:
- Start the Settings app, then tap on Notifications.
- Tap Mail, then tap an email account.
- Adjust your Alerts, Sounds and Badges.
Check for iOS update
If your iPhone 13 won’t send or receive emails after trying the above solutions, check to ensure you are running the latest iOS version on your phone.
Go to settings > General > software update.
Access emails using a computer
If you have multiple email accounts set up on your iPhone, check to see if you can access email from a different account. If you can, then the problem may be the email provider or account you were trying to access before. In an Internet-connected world, things still go wrong and online services occasionally go down. Access the email account from a computer to test if the problem is the service provider or device.
Remove and Re-Add the Email Account
This is a little tongue in cheek, but often when you’re experiencing the problem of iPhone 13 not receiving emails, removing the account from your iPhone and setting it back up again will resolve a lot of problems. The beauty of email account is that everything is stored in the cloud — your mail, your documents, your movies, videos, and more. All of those will come back, once you reset up your account. It is a nuclear option of sorts, but it’s also the easiest way to wipe everything and bring it all back. It’s nuclear, but simple. To do so:
- go to Settings > Mail > Accounts
- Select your Google account
- Tap on Delete Account
- Tap on Delete from my iPhone. Then, re-add the same account using the option in settings app.
iPhone 13 email not working: Fixed!
If you have been experiencing the problem of iPhone 13 not receiving emails, the above methods should fix the issue.