If your iPhone 13 Pro Max isn’t connecting to Wi-Fi properly, here are the troubleshooting steps to fix the issue.
Since you need a network connection to make the most of your iPhone, it’s frustrating when your iPhone 13 Pro Max won’t connect to Wi-Fi. You’ll instead have to use your data plan, which might be limited. And a Wi-Fi-only iPad doesn’t have any other options for getting online. Thankfully, there are a number of different steps you can take if your iPhone 13 Pro Max won’t connect to Wi-Fi.
- If your iPhone 13 Pro Max won’t connect to Wi-Fi, you should first make sure that your phone isn’t on Airplane Mode, and that Wi-Fi is enabled on your phone.
- If your iPhone 13 Pro Max is connected to Wi-Fi but no internet access, you can try forgetting the Wi-Fi network and then connecting to it again.
- If all else fails, you can try resetting your iPhone’s network settings.
Let’s discuss the steps to fix the problem of iPhone 13 Pro Max not connecting to Wi-Fi in more details.
1. Make sure that Wi-Fi is enabled
First, you should check to see if the Wi-Fi network you want to connect to is within range and already connected. Navigate to the Settings app on your iPhone.
On this screen, make sure your iPhone is not in Airplane Mode which cuts off all your phone’s external connections.
Because of this, toggling airplane mode on and back off can be a useful troubleshooting step when your iPhone 13 Pro Max won’t connect to Wi-Fi. Try this before proceeding, and make sure airplane mode is off going forward.
You should also check that your iPhone’s Wi-Fi sensors are turned on. Make sure the Wi-Fi slider at the top is green, which means the feature is enabled. Below this, when everything is working, you’ll see the name of your network with a checkmark next to it, showing that you’re connected.
If this doesn’t appear, tap the name of the network you want to connect to in the Other Networks list below to connect to it. If you don’t see the network here, make sure that you are within range of the Wi-Fi network.
The exact distance that Wi-Fi covers will vary based on your router, but you should be as close to your router as possible to ensure a strong signal. If you know you’re close and still don’t see your Wi-Fi network, or it doesn’t connect when you tap it, you’ll need to continue to additional troubleshooting.
2. Reboot Your iPhone and Router
If you find your iPhone 13 Pro Max not connecting to Wi-Fi after trying the above solutions, you should take a key troubleshooting step to eliminate any minor glitch. Go ahead and restart your iPhone and router.
You can restart your iPhone by going to Settings > General > Shut Down.
If your router has a physical power button, turn it off for about 30 seconds. If your router doesn’t have a power button, unplug it from the power source instead.
Once both devices have rebooted, navigate back to Settings > Wi-Fi and tap your network name again. In case it doesn’t connect, we’ll walk you through the next steps.
If your iPhone 13 doesn’t show Wi-Fi and it’s your home network, make sure that your network isn’t hidden. Also, confirm that your router is plugged in and the lights on your modem and router aren’t flashing red or similar. If you’re trying to connect to a public network that won’t appear, speak to its administrator.
3. Forget and join the Network Again
If your iPhone 13 Pro Max doesn’t connect to Wi-Fi after trying the above step, press the blue i icon next to your network’s name. On the next page, tap Forget This Network, which will remove the saved Wi-Fi password and require you to manually add it again.
Now go to the Wi-Fi screen and select your network and enter its password. Your iPhone 13 Pro Max should connect to Wi-Fi with the correct password. But if the password doesn’t work, whoever administers the network might have recently changed it.
For networks where you’re in charge, you can log into your router to view the password and change it, if needed. For networks that aren’t your own, you’ll need to ask the owner to confirm the password. Make sure that you type the password carefully, and don’t confuse characters like “1” and “l”.
In case this step solved your issue, it’s a good idea to enable the Auto-Join slider on the network’s options page. With this on, your iPhone 13 Pro Max will automatically connect to your Wi-Fi network when within range.
4. Look for a Login Page (for Public Wi-Fi)
Many of these steps assume that your iPhone 13 Pro Max won’t connect to Wi-Fi at home. But when you’re trying to get online on a public network, like those at an airport or hotel, there’s often an extra step you have to complete before you can get online.
Once you’ve connected to a public network, open Safari or another browser and try to visit any website. You should be brought to a sign-in page, where you’ll be required to tap a button to confirm that you agree to the network’s terms of service.
After you do this, the Wi-Fi network should work properly, though keep in mind that some functions, like games and media streaming, may still be blocked on that network.
5. Check Your Wi-Fi Network for Issues
Even once your iPhone 13 Pro Max is connected to Wi-Fi, you might still have issues with the network not letting you get online. On the Wi-Fi menu, you’ll see a message like No Internet Connection underneath your network name when there’s an issue. Tap the network to see more details about the problem.
If an error appears here, it almost certainly affects your whole network, so other devices won’t be able to get online either. Try getting online with another device, like your Mac or PC, to confirm this.
If restarting your router doesn’t fix the issue, the root cause could be a bad cable, incorrect router setting, or ISP outage.
6. Update your iPhone and router
While a software update isn’t likely to fix iPhone 13 Pro Max not connecting to Wi-Fi issue, it’s worth giving it a try if you’ve reached this point. Update your iPhone by navigating to Settings > General > Software Update.
Then, update your router. The instructions for doing this vary by device, so try a Google search for your model, or consulting the manufacturers documentation, for help.
7. Try Connecting to Another Wi-Fi Network and Reset Network Settings
If you are still experiencing the problem of iPhone 13 Pro Max not connecting to Wi-Fi, connecting your iOS device to another Wi-Fi network will help you figure out where the problem lies. If you’re able to connect to Wi-Fi successfully at a friend’s house or a coffee shop, then the problem is with your home network. But if your iPhone 13 Pro Max won’t connect to Wi-Fi anywhere, then something on your device is the problem.
You can troubleshoot possible network glitches by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will return all network-related settings on your iPhone, including Wi-Fi, Bluetooth, APN, and any VPNs, back to their factory default. It’s a bit of a pain to set everything back up, but it’s the final troubleshooting step to eliminate network problems on your iPhone 13 Pro Max.
If your iPhone 13 Pro Max still won’t connect to any Wi-Fi networks after resetting network settings, you should reach out to Apple Support. Your phone is likely suffering from a hardware problem.
iPhone 13 Pro Max Won’t Connect to Wi-Fi? Problem Fixed
You don’t have to worry when your iPhone 13 Pro Max isn’t connecting to Wi-Fi. The problem usually lies with a minor glitch on your device or is network-wide, so there’s probably nothing wrong with your iPhone. By following these simple steps, you can get your iPhone 13 Pro Max connected back to Wi-Fi in no time.