Sound not working on iPhone 12 Pro? Fix

Is sound not working on iPhone 12 Pro? Follow these tips to turn on the sound

Having problems getting your iPhone 12 Pro to play music, podcasts, or other audio? We outline a few ways to fix an iPhone 12 Pro making no sound.

When you don’t hear any sound on your iPhone 12 Pro, there are several steps you can take to fix the problem. Follow these 13 troubleshooting steps when there’s no sound on your iPhone 12 Pro.

Causes of No Sound on iPhone 12 Pro

The issue may be universal throughout your iPhone 12 Pro, or it may only occur within a single app. The precise issue will likely reveal itself with the corresponding fix. Follow these steps, in order, to remedy the problem and identify its root cause.

Fixes for Sound not working on iPhone 12 Pro

If you’re having trouble with Apple Music not playing, podcasts remaining silent, or any other absence of audio on your iPhone 12 Pro, then obviously something is wrong. Here are a few different methods to get your iPhone 12 Pro sound working properly again:

Test the iPhone speaker

On your iPhone: Go to Settings > Sounds & Haptics. Under Ringers and Alerts, move the slider to the right to increase the volume. If you hear a sound, the iPhone speaker works. If you don’t hear a sound, the device may need a hardware repair.

See also: iPhone keyboard, Notifications and Lock Sound Volume Low? Fix

Adjust the Ring/Silent switch

The Ring/Silent switch, also called the Mute switch, has two positions. When the switch is pushed toward the back of the iPhone, the color orange indicates that the switch is set to silent mode. Push the switch toward the screen to enable sound.

Turn off Do Not Disturb

Do Not Disturb mode silences many sounds and alerts. Turn it off if you don’t hear any sound on your iPhone 12 Pro. Start the Settings app, select Do Not Disturb, then move the toggle switch to the Off position.

Disable Bluetooth

When your iPhone is connected to a Bluetooth audio device, it transmits sound to the external device and not to the speaker on the iPhone. Turn off Bluetooth so that sounds play from the iPhone.

Adjust the volume buttons while in an app

Sometimes the sound volume in an app may be turned down too low to hear. Open an app, such as Music, Podcasts, or any other app that uses sound. Use the hardware volume buttons on the side of the iPhone to turn up the volume.

It may also be that the sound setting in the app is too low. Open the app and navigate to the page with the Play/Pause button. Move the slider to the right to increase the volume.

See also: iPhone 12 Pro volume buttons not working? Fix

Check third-party app sound settings

Many third-party apps offer customized volume and mute sound settings. For example, some games offer separate settings for volume, music, sound effects, ambient audio, and more.

In the app, look for audio or sound settings. Turn off any customized mute options, enable audio, and adjust the volume sliders to increase volume. Depending on the app, either move sliders up, move sliders to the right, or tap an icon to make it active.

Check notification settings for the app

Check the iPhone notifications’ sound settings for the app. Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, the alert is silent. Choose None and select a sound.

See also: Notifications not working on iPhone 12 Pro? Fix

Try headphones

Plug Apple headphone into the Lightning port. (The charging cable also connects to this port.) Listen for audio with the headphones while using an app that has audio.

Alternatively, plug in and then remove the headphones, then listen for audio. It could be the iPhone is stuck in headphone mode.

Restart your iPhone

If you find sound not working on iPhone 12 Pro after trying the above steps, restart your device. To restart your iPhone, go to settings > general > shut down.

Check for app updates

In rare cases, the lack of sound on iPhone 12 Pro may be the result of an app developer error. Go to App Store > your profile to check if an app update is available. If you see only apps in the Updated Recently section, no additional updates are available.

Check for iOS updates

An iOS update might fix a sound problem. Check for any iOS updates by going to settings > general > software update.

Reset all settings

If none of the above steps resolve your sound issue, reset the iPhone settings. This resets the sound, display, and network settings to the iPhone defaults. Go to Settings > General > Reset > Reset All Settings.

Contact Apple Support or make an appointment at an Apple Genius Bar

If you find iPhone 12 Pro not making sound after trying the above steps, you may have a hardware problem. Whatever the issue, your only course is to contact Apple for support and service.