Several users have said that they are experiencing issues where AirTags Precision Finding is not working. Some users have reported this function stopped working suddenly and while for some it never worked properly. For example, users have stated that they get the following error message:
Connected. Signal is weak.Try moving to a different location.
You can use Airtags to locate your items such as your keys, electronic devices, bags, etc. The precision finding feature helps you pinpoint your items. If you are having issues with locating items with AirTag, then you’ve landed on the right page. This article explains how you can fix this problem for good.
See also: AirTags Not Pairing? Fix it
Precision Finding provides directions to AirTags along with their precise distance. It works accurately when the AirTag is within 40 feet.
However, some users have reported connection issues with their AirTag because of the Precision Finding feature. If you are also facing this issue, continue reading to know how to fix it
As we’ve pointed out, the Precision Finding UI in the Find My app shows the ‘Signal is weak’ message when users are trying to locate their AirTags. Users have further said that the Precision Finding UI shows the ‘With you’ message under the Directions section even if the AirTags are not with them.
The fixes explained on this article apply to iPhone, iPad, and iPod Touch!
What Are Apple AirTags?
AirTags are small, puck-shaped tracker that can help you locate misplaced or stolen items with the Find My app. AirTags use ultra-wideband technology and take advantage of Apple’s existing network of devices, which work as crowdsourced beacons to ping each other in order to determine your missing item’s location.
How Do I Set Up Apple AirTags?
Setup is simple. Take the device out of the box and pull out the tab to activate the AirTag. Hold it near your compatible mobile device, which will detect the tracker and prompt you to set it up, similar to AirPods or a HomePod device. You can then name your AirTag after the device it will be in charge of tracking. The AirTag is then registered to your Apple ID—that’s it.
How to fix AirTags precision finding not working issue
Here’s how to fix the problem when your Apple AirTags precision finding is not working:
Make sure that Find My is enabled on your device
To do this, go to Settings > Your name > Find My.
Turn Bluetooth Off And Back On
If you find AirTags not working, turn Bluetooth off and back on (Settings > Bluetooth).
Make sure that Location Services is enabled
To do this, go to Settings > Privacy > Location Services. If it is already enabled, turn it off, wait for about 20 seconds and then turn it back on.
Make sure that System Services is enabled
To check, go to Settings > Privacy > Location Services > System Services.
Make sure that Precision Finding is enabled
To do so, head to Settings > Privacy > Location Services and tap Find My and then turn on Precise Location. In addition, ensure that “Ask Next Time,” “While Using the App,” or “While Using the App or Widgets.” is checked.
Check for updates
Make sure that your iPhone or iPad is running the latest version of iOS or iPadOS. You can go to Settings > General > Software Update to check for updates.
Restart your iPhone
Restart your iPhone or iPad and then try using the Airtag again. Here is how:
iPhone X, 11 or newer, and iPad without a Home button models: Press and hold the volume up (or down) and the side buttons together until you see the power off slider. Then drag the slider from left to right. Wait a few seconds for your device to turn off. And press and hold the side button until you see the Apple logo.
Other iPhone and iPad models: Press and hold the power button (side or top) until you see the power off slider. Drag the slide and wait a few seconds for your device to turn off completely. Then press and hold the power button until you see the Apple logo.
Change the battery
Change the AirTag battery and try using it again. Your iPhone will let you know when your battery is low. If the battery is low, you may have this connection problem. AirTags use a basic CR2032 battery. Here is how you can change the battery:
Ensure that the silver side is facing you, if not turn over.
Press down on the stainless steel and rotate counterclockwise while pressing down.
Remove the silver top when it is loose.
Remove the battery and replace it with a new battery.
Put back the stainless steel bottom.
Press down and rotate the cover clockwise until it stops.
Ensure that you have a strong Wi-Fi or cellular connection
If your Wi-Fi signal is slow, try restarting your Wi-Fi router/modem. You can do so by unplugging (wait 30 seconds) and plugging back in.
Reset Network Settings
Resetting network settings may resolve your issue. Please note that resetting this will erase your Wi-Fi, Bluetooth, VPN, and other network settings. Here is how:
On your iPhone or iPad, go to Settings > General > Reset > Reset Network Settings.
If asked, enter your passcode.
Your device will restart.
Reset Your AirTags
Step 1: Open the back stainless steel battery cover of AirTag by pressing it down and then rotating it.
Step 2: Remove the battery and then Replace it.
Step 3: Press down on the battery and until you hear a Sound.
Step 4: As soon as the sound goes off, repeat the process four times. ( You have to remove and replace the battery and then press down until you hear the sound. You will hear a total of five sounds in the process to reset your AirTag.
Step 5: Now, put the stainless steel cover back on by aligning the three tabs and then pressing it until you hear a sound.
Step 6: Rotate the cover clockwise for a perfect fit.
Reset Location & Privacy settings
If you are still experiencing AirTags precision finding not working issue, you may want to reset all of your location settings to the factory default. This is a simple process. But after the reset, all of your apps will stop using Location Services but you can grant access again. Here is how:
- Open Settings.
- Go to General.
- Scroll down and tap Reset.
- Tap Reset Location & Privacy. And then follow the onscreen instructions.
The AirTag settings include a hidden debug mode, the AirTags Precision Finding interface. Did you enable this mode and change some settings, knowingly or unknowingly? If you never used this debug mode, then this step does not apply to you. Here is how you can check this:
Tapp on the item’s name five times, and this will turn on the developer debug mode.
Find the textual button at the bottom that you can tap to switch between “Proximity Mode” and “Interactive Mode”.
Ensure that “Proximity Mode” is selected.
And now exit the debug mode by tapping the name again five times.
Contact Apple Support
So you have tried everything and still AirTags precision finding is not working? contact Apple support for further help.
See also: AirTags Not Working? Fix it Here
AirTags precision finding not working? Problem fixed
You’ve fixed the problem and your AirTags precision finding is working again. Now share this article on social media to teach your friends and family what to do when their AirTags precision finding is not working. Which trick worked for you? Drop us a comment and let us know.