Apple Pay is one of the newest, most secure payment methods for Apple users, but Apple Pay isn’t perfect, and sometimes it can stop working. There are many potential reasons why this happens, and we’re here to take you through some of the most common (and less common) fixes for Apple pay not working on iPhone 12 series. Continue reading to learn how to troubleshoot Apple Pay not working on iPhone 12 issue.
While this article is about Apple Pay not working on iPhone 12, The solutions given here will also apply to the iPhone 12 mini, iPhone 12 Pro and iPhone 12 Pro Max.
The Causes of Apple Pay Not Working on iPhone 12
The most common reasons for Apple Pay not working on iPhone 12 mini, iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max is that the phone is low on battery charge, or the store doesn’t have the capability to accept Apple Pay.
Then again, there are times when you can’t get Apple Pay to work, which is inconvenient to deal with if you don’t usually carry cash. There could be issues with the Apple Pay servers, a faulty digital payment terminal, or problems with a particular debit or credit card.
How to Fix Apple Pay Not Working on iPhone 12
If you have trouble getting Apple Pay to work, there are a few things that you can do to fix the issue. Most of these are fast and easy solutions to fix Apple Pay not working on iPhone 12 Pro problem and get the surface up and running again.
Make sure Apple Pay servers are up
You may not have an Apple Pay problem. The Apple Pay servers may be down due to some technical glitch, which has nothing to do with your iPhone 12. When this is the case, wait for the service to start working again.
To find out whether Apple Pay is experiencing any downtime, head to the Apple System Status website and check if there is a green circle next to Apple Pay. A green circle rules out a service failure. You can move on to other solutions.
Make sure that the business accepts Apple Pay
If it does, it may be that a particular terminal isn’t working when you use Apple Pay. When you encounter this problem, ask if there is another terminal you can use. Once you know which terminal accepts Apple Pay, keep it in mind for future transactions.
Manually select a credit or debit card
Even if you’re at a working terminal, you may encounter issues with the device detecting Apple Pay on your iPhone 12. If you hold up the iPhone and Apple Pay isn’t working, select a credit card manually in the Wallet app to make a payment.
Charge the iPhone battery
When your iPhone is running out of battery—typically at 10% of charge or lower—it may go into Low Power Mode, and many features on the iPhone cease to work to save power. Make sure your iPhone 12 has enough charge before you go shopping.
Remove and re-add the credit or debit card
There may be a credit or debit card that gives you repeated issues when you use it on Apple Pay. This can happen when you get a new credit card from your provider, and the changed information is not immediately updated on Apple Pay. If this is the case, remove the card information and re-add it to fix Apple Pay not working on iPhone 12 Pro Max issue.
Close the Apple Wallet app
Apps can freeze or lock up. Closing and reopening the Apple Wallet app may fix a problem related to Apple Pay.
- Swipe up from the bottom on your iPhone to reveal all active apps
- Scroll to find the Walet
- Swipe up to close it
After you quit the app, re-open the App and try using Apple Pay again.
Restart your iPhone
Sometimes you need to restart a device to get things working again. There may be a temporary glitch in the operating system or a software component. A restart usually resolves these issues. Simply press the power button and either the volume buttons for a few seconds to turn it off and then again to turn it on.
Restore your iPhone to factory settings
If none of the strategies above resolve the Apple Pay not working on iPhone 12 problem, restore the phone to its factory settings. This is a last-chance option that can’t be done while you are standing in line, waiting to pay.
Restoring a device to its factory settings removes your personal data and files from the iPhone, so having a recent backup is essential to restoring the phone.
- Go to Settings
- Tap General
- Tap on Reset
- Tap Erase All Content and Settings
If none of the above Solutions fixed your Apple Pay not working on iPhone 12 mini, iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max issue, go to the Apple online support site for help if you want to fix the problem yourself. Otherwise, take the iPhone to an Apple Store or an authorized Apple service provider.
Make an Apple Genius Bar appointment before you take an iPhone to a local Apple Store so you won’t have to wait in line for help.
What solution fixed your Apple Pay not working on iPhone 12 problem? Share with us in the comments section below.