A lot of users are reporting no sound during calls on iPhone 14, especially on iPhone 14 Pro Max. Some users also complain that they can’t hear people on calls on iPhone 14 Plus and iPhone 14 Pro. If you can’t hear any sound coming from your speakers during regular or FaceTime calls, help is at hands. In this article, I’ll explain all the possible solutions to fix an iPhone 14 Pro Max no sound on calls issue.
There are a myriad of reasons why you might be experiencing the problem of no sound during calls on iPhone 14 Pro Max. . Sometimes it is faulty hardware or a bug in the iOS. Whatever the reason, the inability to hear sound on your phone is really frustrating. If you cannot hear the person on the other side of the call on your iPhone 14 Pro Max, do not panic. In this troubleshooting guide, I’ll show you how to fix the problem when you can’t hear calls on your iPhone 14 Pro Max.
Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max.
11 Ways to fix iPhone 14 Pro Max no sound on calls
If your iPhone 14 Pro Max has no sound during calls, follow The steps below to fix the issue:
1. Maximize the Call volume
If you are facing the problem of no sound in calls on iPhone 14 Pro Max, try turning up the call volume on your phone, or if the caller is having trouble hearing you, suggest they do the same.
During a phone call, press the Volume Up button several times until you and your caller report that you can hear each other fine.
If you still can’t hear anything, please try to talk through loudspeakers during phone call. If the sound is still unclear, that could be a network issue. Please proceed to the next step.
2. Check Your Service
When you are located in a no-signal zone, you might hear noises during phone calls. Make sure to use your phone in an area within your operator’s network coverage to fix the no sound during calls on iPhone 14 Pro Max.
You may also want to contact your service provider to check the network stability or if there have been any network interruptions in your area.
If your service provider confirms that there is currently an issue, you may need to wait until your service provider resolves the current network problems.
If your service provider confirms that there are no current issues with the service, proceed to the next step.
3. Turn off Bluetooth
If your iPhone is connected to a Bluetooth accessory, the sound will come out from the headset instead of the receiver. To fix this, disconnect the wireless device. You can also turn off Bluetooth entirely by going to Settings > Bluetooth. If the issue persists, please proceed to the next step.
4. Make Sure Nothing Is Blocking The earpiece
If you are still experiencing the problem of iPhone 14 Pro Max no sound on calls, make sure the earpiece is not blocked by the protective case or screen protector. If you use a rugged case, waterproof case, or screen protector that covers the top earpiece, microphone, or speakers, remove them! In addition, check whether the receiver is being blocked or dirty. If so, please use a soft dry cloth or a small soft brush to clean it.
5. Clean Out The Lightning Port
the dust and grime can clog the lightning port which can “trick” your iPhone into thinking headphones are plugged in.
Carefully inspect the Lightning port for signs of gunk using the flashlight. You will probably see buildup on the contacts at the very end, but also in the grooves that run along each side of the port.
Grab your toothpick, SIM ejector tool, or other thin object. Insert it into the Lightning port and scrape as much grime out as you can. It’s best to scrape the port, wipe down the toothpick or SIM ejector tool, then scrape again.
6. Restart Your iPhone
If it’s a software glitch, which can happen from time to time, you might be able to fix it by simply turning your device off and on again. Go to Settings > General > Shut Down. Drag the power off slider to turn off your device. Wait for a minute and restart your iPhone.
If the issue persists, please proceed to the next step.
7. Update your iPhone
Keeping your iPhone updated is a good way to overcome minor software issues, probably even the sound ones. To update your iPhone, go to Settings > General > Software Update.
8. Connect a headset and see if sound works
If you can’t hear anything with the built-in speakers after trying all of the above steps, but are able to hear sounds via the headset when a headset is connected, there could be a problem with your built-in speaker(s).
If you believe an issue is tied to the built-in speakers, then you will most likely have to visit an Apple Store to have your speaker serviced. If the device is under warranty, it should be replaced for free. Otherwise, you may be facing a bench and labor charge.
9. Reset Network Settings
The problem of iPhone 14 Pro Max no sound on calls can also be caused by a glitch in network settings. If none of the above solutions work to fix the issue, consider resetting the network settings of your iPhone. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
10. Factory-reset an iPhone
If you’ve tried all the methods above and your iPhone 14 Pro Max still doesn’t produce sound during a regular or FaceTime call, it’s worth performing a factory reset. Of course, before resetting your iPhone to its default settings, it would be a good idea to back it up. Go to Settings > General > Transfer or Reset iPhone > Erase all Content & Settings.
11. Contact Apple Support
If all else fails, contact Apple Support to figure out the problem. Hopefully, you will be able to fix the no sound in calls on iPhone 14 Pro Max.
Fixed iPhone 14 Pro Max no sound during calls
These are the best solutions to successfully fix an iPhone 14 Pro Max sound not working issue during calls. Please let us know which tips worked for you in the comments. Do you know of any other tips to fix the problem of no sound during calls on iPhone 14 Pro Max? We’d love to hear about it as well.
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