iPhone 14 Pro Max Not Ringing on Incoming Calls? 14 Fixes

Several users have reported problems with their iPhone 14 Pro Max not ringing when they are getting a call. If your iPhone 14 Pro Max won’t ring on incoming calls, it can be easy to miss out on an all-important phone call. Fortunately, the solution isn’t usually too hard providing you know what to look for. In this article, I’ll explain why your iPhone 14 Pro Max is not ringing on incoming calls and show you how to fix the problem.

iPhone 14 Pro and iPhone 14 Max are shown in close-up form from the top.

Why Is My iPhone 14 Pro Max Not Ringing When I Get a Phone Call?

If your iPhone 14 Pro Max won’t ring when you receive a phone call, it can be very frustrating. Here’s a look at the key reasons why this might be happening:

  • Your ringer volume is turned down.
  • Your iPhone is on Focus or Airplane mode.
  • Your iPhone is on silent mode.
  • You turned on call forwarding.
  • Your iPhone is paired with a Bluetooth device
  • There’s an issue with a third-party ringtone.
  • The speaker port is clogged.
  • Your iPhone is physically damaged.

It can be frustrating when your iPhone 14 Pro Max doesn’t ring to alert you about calls. If you’re wondering how to fix iPhone 14 Pro Max not ringing on incoming calls, try the tips below.

Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.

How to fix iPhone 14 Pro Max not ringing

If your iPhone 14 Pro doesn’t ring when someone calls you, there are some fairly simple fixes that usually correct the matter. Here’s what to do when your iPhone 14 Pro Max isn’t ringing so you won’t miss another call.

1. Check your iPhone for dust, dirt, and damage

First, look at your iPhone 14 Pro Max and check for any damage such as dents or cracks—these could be a sign that your phone may need to be replaced, but we’ll hold off until we’ve tried a few other fixes. Next, check the speaker port for any dust or dirt, which you can easily remove by blowing it off or cleaning it with a cotton swab dipped in a drop of rubbing alcohol.

2. Restart your iPhone

Restarting your device is a simple and effective way to fix common issues without much trouble. If your iPhone 14 Pro Max doesn’t ring after trying the above solutions, turn off your iPhone and turn it back on after a minute before moving on.

  1. Press and hold the Side and either of the volume buttons until the Power off slider appears.
  2. Drag the slider to power of your iPhone.

3. Turn the Ringtone Volume Up

If a simple restart doesn’t work, it could be an issue with your ringer volume, especially if you can still hear other media like music or videos. To check your volume settings:

  1. Launch Settings.
  2. Tap Sounds & Haptics.
  3. Drag the sound volume Bar to the right to increase volume.
  4. You might also want to turn off Change with Buttons. Doing so will prevent you from lowering the ringtone volume using the physical volume buttons. When this option is disabled, the volume buttons only change the volume for media, not your ringtone.

4. Make sure your iPhone isn’t on silent mode

If your iPhone 14 Pro Max is set to vibrate-only mode, it won’t ring when you get a call. To fix this, make sure that your iPhone’s Ring/Silent switch isn’t in the Silent position. It should, of course, be flipped up toward the screen. If it’s down (with a band of red visible) it’s set to silent, and your iPhone 14 Pro Max won’t ring when you get a call.

The Ring/Silent switch is located on the left side of the iPhone, above the volume controls.

5. Turn off Focus mode

The Focus feature on iPhone 14 Pro Max disables sound and vibration for call, text, and app notifications. If you’ve accidentally enabled Focus Mode, your iPhone 14 Pro Max won’t ring on incoming calls.

To check this,

  1. Swipe down from the top right of your screen to open the Control Center.
  2. Tap the Focus icon to turn it off.

Alternatively:

  1. Launch Settings.
  2. Tap Focus
  3. Select Do not disturb.
  4. Check that the setting is off. If it’s not, Turn it off.
  5. Check the Schedule settings and other settings to make sure it won’t turn on later.

6. Make sure Airplane mode is off

If your iPhone 14 Pro Max is on AirPlane mode, it will not ring when you receive a call. Here’s how to turn it off:

  1. With the device unlocked, swipe down from the top right of the screen to open Control Center and check whether Airplane mode is on.
  2. If it is, tap Airplane mode to turn it off.

7. Make sure Call Forwarding isn’t on

The iPhone 14 Pro Max include a call forwarding feature in the Settings app. You may have turned it on by accident.

Here’s how to check if Call Forwarding is enabled on your device.

  1. Open the Settings app.
  2. Tap Phone.
  3. Select Call forwarding.
  4. Turn off Call Forwarding.

8. Turn Off Silence Unknown Callers

the Silence Unknown Callers feature mutes all incoming calls from people not in your contact list. It also suppresses rings for people you have never contacted or received their phone number (via call, text, or email).

So if someone like a distant relative or delivery person calls, you might not hear the incoming ringtone with this setting enabled. To fix this, follow the steps below:

  1. Open the Settings app.
  2. Tap Phone.
  3. If the switch next to Silence Unknown Callers is On, tap this field and turn the slider off from the next screen. Now, you should hear the ringtone for all incoming calls, unless you have the person blocked.

9. Double-Check if You’ve Blocked the Caller

If your iPhone 14 Pro Max won’t ring when a specific person calls, check for them in the blocked list. You might have accidentally blocked the number. Here’s how to check your block list and unblock them:

  1. Open the Settings app.
  2. Tap Phone.
  3. Scroll down and tap Blocked Contacts.
  4. In the list of blocked contacts, swipe left on the desired entry and tap Unblock. Alternatively, tap Edit > red minus button > Unblock.

10. Check Connected Bluetooth Devices

Your iPhone 14 Pro Max might often be connected to a Bluetooth accessory such as a headphone, speaker, etc. This causes any sound from your iPhone to play on the connected Bluetooth device. If the connected Bluetooth device is lying far away, you won’t hear the ringtone.

Either turn off the nearby Bluetooth devices or simply disable Bluetooth on your iPhone.

For the latter:

  1. Open Settings > Bluetooth.
  2. Turn off Bluetooth.

Alternatively:

Pull down from the top right of your screen to open Control Center and tap Bluetooth to turn it off.

11. Remove third-party ringtones

If you are using a third-party ringtone i.e., a ringtone that didn’t come pre-installed on your iPhone, then there could be an issue with it. You should try switching to one of the pre-installed ringtones on your iPhone 14 Pro Max.

Here’s how:

  1. Open the Settings app.
  2. Select Sounds & Haptics.
  3. Tap Ringtone.
  4. Select one of the default ringtones.

12. Update iOS

Sometimes, the iPhone 14 Pro Max not ringing issue can be caused by a bug in the iOS software. To fix it, you must update the iOS to the latest version.

  1. Go to Settings.
  2. Select General.
  3. Tap Software update.
  4. Let your iPhone check for an available update. If available, tap on “Download and install.”

13. Complete a factory reset

If you’ve worked through all these options and your iPhone 14 Pro Max is still not ringing, try completing a factory reset to restore your device to its original factory settings.

Make sure to back up your device before you start so you won’t lose any data.

How to Backup your iPHONE 13 using iTunes, Finder or iCloud!

Then, follow these instructions to carry out a factory reset:

  1. Open the Settings app and select general.
  2. Tap transfer or reset iPhone.
  3. Tap erase all content and settings.

14. Get help from Apple

By this point, one or more of the above solutions should have fixed your iPhone 14 Pro Max not ringing issue. But in case you’re still having a problem, contact Apple Support to figure out the problem.

Solved: iPhone 14 Pro Max Not Ringing on Incoming Calls

I hope these tips have helped you fix your iPhone 14 Pro Max not ringing issue. Let us know in the comments below which solution worked for you. If you have further questions, ask away.

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