When the internet connection is interrupted while your iPhone 12 is trying to download the iOS 14.4.2, or any iOS version for that matter, the downloading process will automatically be halted or paused. The same thing happens if the phone has encountered some issues during the download. Needless to say, when the iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max is stuck on ‘Resume Download,’ they problem can either be due to a connection issue or a problem with the firmware.
If your iPhone software update won’t resume, you have come to the right place. In this troubleshooting guide, I will walk you through step-by-step on how to fix iPhone 12, iPhone 12 Pro, or iPhone 12 Pro Max update stuck on resume download issue.
Troubleshooting an iPhone 12 that’s stuck on ‘Resume Download’
Remember that you don’t need to do some really complicated procedures to get the ‘Resume Download’ issue fixed. All you need is a basic troubleshooting procedure that will make your iPhone 12 continue downloading the update and eventually install it. Here’s what you need to do if you find iOS 14 update stuck on resume download:
iPhone 12 stuck on ‘Resume Download”? Make sure your iPhone is connected to the Internet
When trying to update your iPhone, you’re actually downloading a large file or package from Apple servers. Thus, you will need to have a stable internet connection so that the downloading process is smooth and fast. It is possible that the reason why your iPhone 12 failed to download the update is because the connection got interrupted.
Most of the time, when the update is paused or halted due to some connection issues, the download process will resume once your phone regains stable connection. However, there are also times when you have to trigger the download again so you can resume the download.
Therefore, what you have to do first is to make sure that your iPhone 12 is connected to a WiFi network that has a stable connection.
- Swipe down from the top-right corner of the screen to bring up the Control Center.
- Tap the WiFi icon to disable it.
- After a few seconds, tap it again to re-enable it.
- Once your iPhone 12 reconnects to the network, launch a web browser and browse some sites to confirm if it has a stable connection.
- After making sure your iPhone has a connection, launch Settings and go to General. Find and tap Software Update and try to see if you resume download at this point.
See also: iPhone 12 stuck on ‘Verifying Update’
iPhone 12 Pro stuck on ‘Resume Download”? Make sure your iPhone has enough storage space
Your iPhone 12 might be stuck on ‘Resume Download’ if it’s running low on storage memory. This is because there won’t be enough space to accommodate the new update. Remember, that a huge file or package has to be downloaded into your iPhone’s storage memory before it is parsed and installed. If your iPhone only has 1GB or storage space and the amount of update is around 900MB, you need at least 2GB to get it installed.
So to rule out the possibility that your iPhone is running low on storage space, get into Settings > General. From there, tap iPhone Storage to check if there’s still enough space on your device. If you only have more than 1GB, try deleting some of your pictures, videos, music tracks, or install some apps. It is only after doing this that you’d be able to resume download. But assuming that your iPhone is not running low on storage space and yet it’s stuck on ‘Resume Download,’ then move on to the next solution.
iPhone 12 Pro Max stuck on ‘Resume Download’? Perform a force restart
It is possible that this problem is due to a minor firmware issue. Or maybe the firmware has crashed at some point and caused some inconsistencies on the normal operation of your device. Thus, the next thing you have to do is to refresh your iPhone’s memory by doing the forced restart.
The forced restart is a simulated battery removal that not only refreshes your device’s memory but also reloads all apps and services. If this is just one of those cases wherein the problem occurred due to a minor firmware-related problem, then this procedure should fix it. Here’s how it’s done:
- Quickly press and release the Volume Up button, and then the Volume Down button.
- The moment you release the volume down button, press and hold the Side or Power button until the Apple logo appears on the screen.
- Once your iPhone 12 has successfully restarted, go back to the Software Update screen and see if your device can resume download.
Delete the update and re-download it
The fact that you’re stuck on ‘Resume Download’ means that your iPhone has already started downloading the update. But it’s possible that something has interrupted the download and resulted in a corrupt file.
The best thing you can do to rule out this possibility is to delete the downloaded update and let your iPhone re-download it.
- Launch Settings and go to General.
- Find and tap iPhone Storage.
- Find the iOS update and tap on it.
- Touch Delete to erase it.
- Go back to the Software update screen and try to redownload the update.
Most of the time, these procedures will fix this problem. However, if your iPhone 12 is still stuck on ‘Resume Download’ after doing all of these, then you have to do the next solution.
Use Mac or PC to update your iPhone
If all else fails, you still have one last thing to do, and that’s to use a computer and iTunes to download the update from Apple services, and then install it directly on your iPhone. This is the most reliable way of updating your Apple device, although it’s not widely used.
I hope that this simple troubleshooting guide has been able to help you fix it if iPhone update won’t resume.