Your iPhone 12 is silencing calls and you don’t know why. You have tried everything but still your iPhone 12 isn’t ringing. There can be many different reasons for your iPhone 12 not ringing when you receive a call, or not notifying you when you receive a text message. In this article, we will explain exactly why your iPhone 12, iPhone 12 Pro, or iPhone 12 Pro Max is silencing calls and how to fix the issue for good!
Receiving a call on your iPhone is just about like answering any other phone you’re familiar with. When your iPhone rings, you have the choice of accepting the call or rejecting the call. what if your iPhone 12 does not ring?
Does your iPhone 12 Pro silence calls? Do not worry, you are not alone. This articles explains what to do when the iPhone 12 Pro is not ringing. This guide also applies to iPhone 12 mini, iPhone 12 and iPhone 12 Pro Max that is silencing incoming calls.
How to fix iPhone 12, iPhone 12 Pro, or iPhone 12 Pro Max Silencing Calls issue
Restart your iPhone
It’s a good idea to try the easiest solution before checking the list of settings that could be causing the problem. Please follow these steps:
Press and hold both the side button and either volume button until you see the power slider on the screen.
Drag the slider from left to right.
Update your iPhone
This will make sure your iPhone 12 software has the latest improvements and bug fixes.
Head over to Settings > General > Software Update.
If an update is available, tap Download and Install then, when prompted, click Agree.
Check Phone Settings
There are many settings which can affect your iPhone’s 12 ring. Here are several which could be causing a problem with your call ring.
Check the Ring/Silent Switch
If you notice your iPhone 12 silencing all calls, look on the left side of your device. Check to see if the small switch is set to silent – it will show an orange color.
Check Ringing Volume
Head over to Settings > Sounds & Haptics.
Check the volume under Ringer and Alerts.
Check Silence Unknown Callers
Head over to Settings > Phone.
If it says ON next to Silence Unknown Callers, Tap on Silence Unknown Callers and then toggle the switch to OFF.
Check Do Not Disturb
Head over to Settings > Do Not Disturb.
Look to see if your Do Not Disturb is ON.
Under Phone, you can choose your Allow Calls From settings. Tap on Allow Calls From. If you are missing important calls while your phone is on Do Not Disturb, you can choose to allow calls from Everyone or from All Contacts.
choose allow calls from
Check Bedtime Status
There is also a Do Not Disturb feature in Bedtime. Bedtime used to be found in the Clock app. In iOS 14, it has moved to the Health app.
Start the Health app.
Tap Browse at the bottom of your screen. Select Sleep from the list of Health Categories.
Scroll down to Full Schedule & Options and tap it.
Scroll down to Options and select it.
If you find iPhone 12 missing calls during your Bedtime hours, you should toggle Turn On Automatically to OFF.
Check for Blocked Numbers
If you’re missing calls from a specific person, you can check to make sure you haven’t (accidentally) blocked them.
Head over to Settings > Phone > Blocked Contacts to look for numbers that shouldn’t be there.
To remove a number from the list, touch the number and swipe right to left. Tap Unblock.
Check Connection with Bluetooth Audio
If your iPhone is routing your sound to a Bluetooth device, you may not hear your calls if you are not listening to the Bluetooth device. Conversely, if you are listening to the Bluetooth device but your iPhone is not connecting to it, you will also miss your calls.
Head over to Settings > Bluetooth to check your connected Bluetooth devices.
Check Call Audio Routing
Call audio routing determines where audio will be heard during a phone call or FaceTime audio.
Head over to Settings > Accessibility.
Select Touch and then scroll down to find Call Audio Routing and tap it.
Set it to Automatic.
Check Auto Answer Calls
Under Settings > Accessibility > Touch is an option called Auto-Answer Calls. Set this to OFF to make sure your phone is not answering calls without you.
Contact Apple support
If you have tried all the above fixes, and your iPhone 12 is still not ringing on incoming calls, you can contact Apple Support.
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