iPhone 13 Pro Connected to wifi, but no internet? Fix

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Is your iPhone 13 Pro connected to WiFi but no internet access? You are not alone. In this article, I’ll explain what you can do when your iPhone 13 Pro is connected to Wi-Fi but no internet access.

Your iPhone 13 Pro is connected to a Wi-Fi network but you can’t access the internet. You can’t visit Safari, neither can you stream music or send iMessage to your friends. About a minute later, a popup saying “Safari cannot open the page because your iPhone is not connected to the Internet.” or “no internet connection” appears.

The problem often stems from the network source, i.e., the Wi-Fi router or your Internet Service Provider (ISP). However, your device’s settings or network configurations could also block internet access. In this guide, we’ll walk you through various possible ways to fix iPhone 13 Pro connected to Wi-Fi but no internet access issue.

The tips described on this article applies to iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max that is connected to WiFi but no internet access.

Use these tips to fix iPhone 13 Pro Connected To WiFi But No Internet Access

Since there is no particular reason why your iPhone 13 Pro is connected to WiFi but has no internet access, there are a number of possible fixes. Below we have listed a few fixes which you can try to restore the Internet.

Check If You Are Actually Connected to the Internet

I know, this sounds weird. But trust me, I’ve been there and done that. More often than not, you might be facing this issue because your router is not connected to the internet. So, try to connect to that router wirelessly using another device and see if you can access the internet.

If the other devices connected to your WiFi network are not also able to access the Internet, then chances are either your ISP is down (you can confirm this by calling your ISP), or someone has accidentally cut the broadband cable coming to your house (you can confirm this by asking your neighbors who share the same connection) or you have simply exhausted your monthly data plan.

Most ISP has an unlimited data plan, however, there are few internet providers that capped data usage after a certain threshold. To fix this, you simply have to recharge your internet plan. Once you’ve done that, reboot your iPhone and try to connect to the WiFi network again.

Another scenario is that at times some websites don’t work on a particular WiFi network. For instance, in our office WiFi, all torrent websites are blocked. So, if that’s the case, try opening a bunch of different websites.

If you are able to access the Internet on all the other devices except your iPhone 13 Pro, then obviously, there’s something wrong with your phone. Moving forward we’ll try to fix your iPhone 13 Pro.

Check If cellular Data is Turned Off

At times, when you have cellular data turned on and then connect to a WiFi network, you might not be able to access the internet. So, try disabling cellular data to fix the issue. You can do this by going to Settings > Cellular Data.

Now, you might be thinking iPhone is too smart for this. But occasionally, when you connect to a WiFi network, iOS will prioritize WiFi over the cellular data. However, some networks require users to log in before they can access the internet. Even after logging in, iOS might not see it as an active connection and still use cellular data. Under such circumstances, iOS might not be able to connect to the internet on both networks.

See also:

Restart your iPhone.

Put your iPhone in Airplane mode by going to Settings > Airplane Mode. Wait about a minute. Power the iPhone OFF by navigatingto Settings > General > Shut Down., then start it up, then disable Airplane Mode and test the internet connection. It should work.

Move closer to the router

If you find your iPhone 13 Pro connected to Wi-Fi but no internet, ensure that you are not too far from your Wi-Fi router/modem and your iPhone is within range and can get strong signals.

Check Time and Date Settings

This is another thing that looks silly but ill-configured time and date settings can cause a lot of problems including iPhone 13 Pro connected to Wi-Fi but no internet. Generally, iOS devices are configured to obtain date & time information automatically from your network operator. However, if you’ve changed those settings manually then you might have to reset the settings. Because when the date & time settings are set to manual, the clock may not be updated due to a restart.

To set up an Automatic date & time,:

  1. open the “Settings” app.
  2. Tap on ”General”.
  3. Tap on ”Date & Time” option.
  4. “Toggle on the switch next to Set automatically”
  5. Once you’ve done that, reboot your iPhone 13 Pro and try to connect to the WiFi network again.

Update iOS

If you find your iPhone 13 Pro connected to Wi-Fi but no Internet access, ensure that your phone is updated to the latest version of iOS. Go to Settings > General > Software Update.

Forget and Reconnect to WiFi Network

Sometimes, forgetting the problematic network and reconnecting might fix iPhone 13 Pro Connected to Wi-Fi but no Internet issue. When you reconnect the WiFi network, you might be provided with a new local IP address which might actually fix the issue. To do that, open your iPhone Settings and navigate to “WiFi”. Next, Tap the info (i) icon next to the Wi-Fi network and select the option “Forget” this network.

Now, tap on the WiFi network again, enter the password and tap on the “Join” button. That is it. If the issue is still not fixed proceed to the next solution.

Disable VPN

If you are using a VPN, disable VPN and then try again (Settings > VPN).

Reset iPhone Network Settings.

If all the above tips didn’t solve the problem of iPhone 13 Pro connected to WiFi but no internet connection, then it is time to reset network settings.

Open the Settings app and go to General > Transfer or Reset iPhone > Reset > Reset Network Settings. Please note that resetting network settings will delete all of your network settings, for example, your saved Wi-Fi passwords will be deleted.

Check If Router is Blocking Network Traffic

It is possible that the WiFi router you are trying to connect to might be blocking your iPhone 13 Pro from connecting to the internet. For example, someone may have accidentally exploited your router’s MAC address filter and blocked your iPhone 12. If that’s the case then you won’t know it, unless you look at the WiFi router’s admin page and unblock yourself.

The router admin page differs from manufacturer to manufacturer and model to model. So, consult your router manual, go to the appropriate settings page and see if the router is blocking your device. Some routers have the IP address of the portal, username, and password written on the back of the device.

In my case, I have a D-Link router. I can check if my device is blocked or not by navigating to the “Advanced” tab and selecting the “Traffic Control” option. For other routers, look for options such as the MAC Address Filtering menu. If your iPhone 13 Pro is on the list of blocked devices, click Remove or Allow to restore internet access.

Reboot or Reset WiFi Router

If your iPhone 13 pro connects to Wi-Fi but no Internet access, there is a possibility that your router is the culprit. Try rebooting the router. It doesn’t matter if you trigger the reboot via the admin page or the physical buttons. So, pick your choice and reboot the router, it doesn’t take more than 30 seconds to complete the process.

If rebooting did not work, the next step is to reset the router. Again, depending on the router’s manufacturer, the reset option might be located either on the Maintenance page or the Advanced options page. Alternatively, you can also do a hard reset by pressing the hardware reset button located on the back of the router. You can also unplug the router from the power source and wait a minute before plugging itcback in.

Do keep in mind that resetting the router will remove all the settings and ISP IP address configurations. So, note down the credentials and backup the necessary information beforehand so that you can configure the router once you are done with the reset.

Update your router and modem

Update your router and modem with the latest firmware. You may want to check its manual.

Contact your internet service provider

Maybe the internet
is down in your area. Contact your Internet service provider or cable company. It is possible that they may be having issues.
See if there is an issue with your account. Maybe you forgot to pay your bill and they disconnected your Internet. Simply contact them.

Factory Reset your iPhone

Eventually, if nothing else works and you are still experiencing The problem of iPhone 13 Pro connected to Wi-Fi but no Internet, then you should bring the hammer down and factory reset your phone . To factory reset your iPhone, open the Settings app, tap on ”General”, navigate to “Transfer or Reset iPhone”. Finally, tap on “Erase all content and settings”.

The resetting process may take some time to complete. So, make sure that your iPhone is fully charged or at least has over 50% battery before doing the factory reset.

iPhone 13 Pro Connected to Wi-Fi But No Internet: Fixed!

The iPhone connected to Wi-Fi but no Internet error is a common yet frustrating problem that prevents your iPhone 13 Pro from connecting to the Internet. It happens due to a host of different things, so it’s best you try one solution after another to identify the cause and fix the issue. If you found some other workaround, do let us know in the comments below.

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About the author
iPhoneGeeks Staff
iPhoneGeeks Staffhttps://iphonegeeks.com
iPhoneGeeks Staff is a team of iPhone, iPad, Apple Watch, AirPods, and Mac experts led by Moses Johnson. We're passionate about all things Apple!

6 Comments

    • I turned on airplane mode and disconnected from my VPN. I then turned them on in the same order I shut them down and it corrected the problem.

    • My phone company says to leave on mobile data, the iphone 13 pro max has switched to the saved internet data. After doing so, I was able to use large amounts of data without using data from my Consumer Cellular phone plan.

  1. I had this same problem on my iphone13promax: iPhone connected to Wi-Fi but no Internet error
    I deleted the Norton 360 app which was the only way I could disable VPN and that solved the problem

  2. After trying it all “Logged onto Spectrum site and updated modem firmware”. Started working, Success!

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