How to fix iPhone XS & iPhone XS Max Wi-Fi issues


The impressive design and an outstanding performance made iPhone XS and iPhone XS Max one of the most splendid iOS devices that we can come across. So when users started to talk about problems on the device, we decided to list the solutions so that you can continue enjoying the iPhone XS or iPhone XS Max. A number of users complained about iPhone XS and iPhone XS Max Wi-Fi issues, and you are experiencing the same, try the solutions below.

some of the reported iPhone XS and iPhone XS Max wi-Fi problems include the following:

  • iPhone XS Wi-Fi not showing
  • iPhone XS Wi-Fi no Internet connection
  • iPhone 10 S Wi-Fi not working
  • iPhone XS Wi-Fi keeps disconnecting
  • iPhone XS connected to Wi-Fi but no Internet

How to fix iPhone XS / iPhone XS max Wi-Fi not working

Check WiFi setting and see whether it is turned on

The first place to check is your WiFi setting. You never know you might have forgotten to turn it on or switched it off accidentally. If that is the case, then you’re very lucky because that should be fixed with a simple click to fix wifi not working on iPhone XS or iPhone XS Max. Go to settings, then on wi-Fi check to ensure that the WiFi icon is turned on.

Alternatively, draw down the Control Center, then enable WiFi icon if it’s off.

Open Airplane Mode and disable it again

Many users have reported having fixed iPhone XS and iPhone XS max wifi problem by simply disabling airplane mode. In case the airplane mode is turned on, it automatically disables WiFi. To turn it off, go to setting then disable airplane mode.

However, if you find that the airplane mode is disabled, you should turn it on and off just to be sure it’s not the one causing the underlying network issues. In case you’ve attempted all of this with no success, move on to the next solution.

Reset Network Settings

Besides just clearing the network information and DHCP settings this step will also flush out caches. Most iPhone XS and iPhone XS max WiFi problems are fixed with this simple process. Here is how you can reset your network settings for iPhone XS or iPhone XS Max:

Go to Settings > General > Reset > Reset Network Settings – tap on this option.

Turn Off WiFi Networking Services

This step has also helped several users to solve the iPhone XS or iPhone XS max WiFi issues. For this you need to do:
Go to Settings > Privacy > Location Services > System Services > WiFi Networking – turn this option off.

WiFi networking is not linked to WiFi and is only related to location services. Your WiFi will not be affected if you turn it off.

Force Restart

A force restart helps in solving the problem of a dropping connection and solves the iPhone XS and iPhone XS Max Wi-Fi issues.
Press the Volume Up button and release
Press the Volume Down button and release
Now press and hold the Side/Sleep/Wake button and wait till you see the Apple logo before you let the button go.
The Volume Up and Volume Down buttons should be pressed and released quickly.

Disable VPN

At times, a VPN may cause issues with the Wi-Fi connection on your iPhone XS and iPhone XS Max. If a VPN is enabled on your iPhone, open the VPN app and turn it off. Alternatively, just launch the Settings app and tap on the VPN toggle.

In addition, if you have installed many unnecessary VPN apps on your iPhone, try uninstalling a few. This will also delete their VPN profiles.

Forget the Wi-Fi Network and Connect Again

If you get continuous prompts which says that you have input a wrong password then you should try forgetting the network and then join it back once again. Follow the steps below:

Go to Settings > WiFi > Tap WiFi and select Forget This Network when you get the prompt
Exit the screen and wait for 10-20 seconds. Now head back to
Settings > WiFi > Select the network and then enter the password > Join the network
This may solve your iPhone XS and iPhone XS Max WiFi problems.

Connect WiFi with other devices

Maybe the iPhone you’re using is having issues connecting to the WiFi. If that is the problem, you should consider switching to a different iOS device to see if the issue persists. You might be surprised to find that other devices are connecting perfectly.

Reboot the router

Sometimes your iPhone might not be the problem, maybe the router could be causing iPhone XS or iPhone XS max not connecting to wifi problem. A lot of people experiencing WiFi connectivity problem solve it by just resetting their router. So, unplug the router for 45 seconds then plug it. Once the router is back on, connect your iPhone and see if the issue is solved.

Ask for help from network carrier

If you the wifi is still not working, then you can opt for asking help from the network carrier near you. No matter the wifi connectivity problem on your iPhone is caused by network glitches or router setting, they could help you fix the issues efficiently.

Set Custom DNS

Sometimes there could be a problem on the DNS server. You can try switching it to OpenDNS or Google DNS. Here is what you can do.

Go to Settings on your iPhone
Now go to WiFi and locate your connection and tap on the ‘i’ icon beside it
Go down and see the DNS section and then tap over the number written beside it
You will now be able to enter a new DNS address.
For OpenDNS, you can use

For Google DNS you can use

There are other DNS available too, and you will have to use a third-party tool to find out which is the best for you.

Factory reset iPhone(Be cautious)

After trying all of the above options without any success, the last thing to do is to factory reset your iPhone. Factory resetting means that the device will be back to its original settings. It may include losing all your data, or any downloaded app. That’s why you’re advised to always back up any data you need before proceeding with the factory reset. To go about factory resetting your iPhone to its original form:

Go to settings > General > reset > Erase All Content and Settings

The above solutions are easy to follow and will help you solve iPhone XS or iPhone XS Max Wi-Fi Issues.

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About the author
iPhoneGeeks Staff
iPhoneGeeks Staff
iPhoneGeeks Staff is a team of iPhone, iPad, Apple Watch, AirPods, and Mac experts led by Moses Johnson. We're passionate about all things Apple!

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