Are your WhatsApp calls not working on iOS 15? WhatsApp calls might not be working because of multiple reasons. Those include outdated application, lack of required permissions such as a microphone, network issues, and more. In this article, I’ll explain how to fix all WhatsApp call issues after iOS 15 update.
WhatsApp is one of the best tools for voice and video communication. It is available for use on iPhone’s and PCs. However, you might occasionally run into some unexpected hiccups. If you are unable to make WhatsAp calls on your iPhone because the app won’t work after iOS 15 update, then read on to find some useful solutions in this article.
If the WhatsApp app crashes during a audio or video call, or perhaps it keeps dropping calls, try any of the troubleshooting fixes explained below. You might encounter this issue if you’re running an old/outdated version of WhatsApp on your iPhone. Poor network connectivity and insufficient storage space are some other causative factors.
Here at iPhoneGeeks, we like to provide our readers with updated and thoroughly-researched solutions. In this article, we’ll explain various ways you can use to fix the WhatsApp calling not working on iOS 15 issue.
Now, let’s check out the solutions.
fix WhatsApp Calling not working after iOS15 update
Here is a list of solutions to try out when WhatsApp call or video feature is not working after iOS 15 update:
Close and Reopen WhatsApp.
Ideally, when WhatsApp crashes or keeps dropping calls, closing and relaunching the app springs to mind. You could also try to close other active apps and try to make a WhatsApp call again.
Enable and Disable Airplane mode
Another quick and easy solution to fix WhatsApp calling issues is to toggle the ‘Airplane mode’ on your iPhone, which will cut off all network connections. This is a useful way to refresh your network connections made by your iPhone. You can enable and disable Airplane mode by going to Settings > Airplane Mode.
Restart Your iPhone
This is the next thing you should do when trying to troubleshoot WhatsApp calling problem on your iPhone.
As you use apps, they fill up your phone’s RAM. And even after closing some of these RAM-hungry apps, they might not be completely closed and could still be running in the background. This can prevent other apps from using RAM and functioning properly. Switching it off and back on will free up the RAM on your device.
Grant Necessary Permissions
For the WhatsApp call feature to work, it needs permission to make use of your phones’ camera and microphone. So, if you’re having issues making use of the WhatsApp call or video feature, you should check that you have granted it the necessary permissions.
To do this, start the ‘Settings’ app on your iPhone and scroll till you find WhatsApp, then tap on it. Under ALLOW WHATSAPP TO ACCESS section, toggle on the ‘Camera’ and ‘Microphone’ options.
Check Internet Connection
The WhatsApp video and call feature is designed to work only when your device is connected to the internet. Make sure you have an active mobile data plan (or internet subscription), or the Internet/WI-FI network you’re connected to is active and has strong network strength. You should also check if other apps on your iPhone can connect to the internet.
If the issue is from your router, you can restart it by unplugging it from the power source. Alternatively, you can try some other network troubleshooting fixes if your iPhone is connected to Wi-Fi, but the internet still doesn’t work.
If you’ve ascertained that everything’s fine with your network connection, but WhatsApp calls still doesn’t work, move on to the next solution.
Some VPN installed on your iPhone could be interfering with WhatsApp, preventing you from making voice and video calls. You should try temporarily deactivating VPN apps to see if you can now make WhatsApp calls.
At times, WhatsApp calls might not work on your iPhone because there’s a bug in the app that’s causing it to malfunction. Interestingly, software developers monitor these issues and release timely app updates to fix them. If you haven’t made headway in getting your iPhone’s WhatsApp calls to work, you should update the app to the latest version.
Go to App Store, search for WhatsApp, and tap the Update button.
If the problem still persists after updating WhatsApp, you should consider reinstalling the app. Before you do that, however, make sure you backup your WhatsApp chats to avoid losing them when you re-install the app.
To uninstall WhatsApp from your iPhone, tap and hold the app icon on the homepage for about 1-2 seconds till the menu option appear. Next, select Delete App to remove the app and related data from your device.
Alternatively, start the Settings app on your iPhone and navigate to General > iPhone Storage > WhatsApp and select Delete App.
Update Your iOS.
Installing any pending iOS update could also help fix whatever issue is causing the WhatsApp calls not to work on your iPhone. Start the Settings app on your iPhone and go to General > Software Update. Your iPhone will begin to scan for available updates. If there’s any, tap ‘Download and Install’ to commence the iOS update process.
Check WhatsApp status
Sometimes, your network, phone, or the WhatsApp aren’t the problem. If WhatsApp servers are down, you would not be able to make WhatsApp calls on your iPhone. So if your iPhone’s WhatsApp app (or some of its features) doesn’t work, you should check that everything is fine on WhatsApp’s end.
You can check WhatsApp’s status on Down Detector website. Visit the page on your browser to check the condition of WhatsApp’s services.
If WhatsApp’s services are down or unavailable, you’d have to wait till WhatsApp engineers fix the issue on their end.
Reset Network Settings.
Apple allowed its users to retain their preferences pre-iOS 15. Meaning all your settings from iOS 14 were carried over to the next update on your iPhone. This is a big leap forward on their side, but sadly it can cause issues.
It’s very common for the transition between iOS versions to have issues, thereby resetting some settings on your iPhone. These settings can also be corrupted and configured without your knowledge.
Please note, resetting your ‘Network Settings’ will clear all APN, VPN, Wi-Fi and Bluetooth settings, so you’ll have to reconnect these later.
To reset your ‘Network Settings’, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
Contact WhatsApp support
If you are still unable to make WhatsApp calls after iOS 15 update, you should contact WhatsApp support. To do this, open WhatsApp, navigate to Settings, scroll down to ‘Help’ and select ‘Contact us’.
WhatsApp calls not working after iOS 15 update: Fixed!
The solutions mentioned above should get WhatsApp calls working again on your iPhone. If you have any other questions, drop a comment and let us know.