If you’re not receiving text messages on your iPhone 12 mini, iPhone 12, iPhone 12 Pro, or iPhone 12 Pro Max, there are a few things you can do to fix the issue.
Your first steps should be to restart your iPhone and make sure you have wireless service.
If those simple fixes don’t get you up and running, you can also check to ensure your Messages app is properly configured in Settings.
Your iPhone is probably a phone in name only odds are good that you spend a lot more time texting than talking. But if your iPhone 12 or iPhone 12 Pro is not receiving text messages, you’re basically cut off from the world. Sure, your friends can call you, but will they?
All jokes aside, it’s easy to miss out on important information if your iPhone 12 Pro or iPhone 12 is not receiving text messages. Whether a meeting has been postponed, or your friend won’t be able to pick you up on the way to your party plans, if your iPhone 12 mini, iPhone 12, iPhone 12 Pro, or iPhone 12 Pro Max is not receiving text messages, you might find yourself incredibly out of the loop.
If this is your situation, there’s no need to panic. We’ve got just the solution for you to try on your own if you’re experiencing a text drought. If your texting app isn’t working quite as it should, check out our text message troubleshooting guide below.
There are several possible problems, and you can troubleshoot your iPhone 12 messaging problem easily.
What to do when your iPhone 12 isn’t receiving messages
if you find your iPhone 12 not getting texts, the first thing you should do is to restart your device . Often, just turning it off and back on again can solve myriad problems with apps, network connections, and other technical glitches such as iPhone 12 not receiving texts.
Check your network connection to make sure that you have connectivity. If you are trying to send a traditional SMS message, you need to have a cellular signal , so make sure you see several bars of strength in the status at the top of the screen.
If you want to send an iMessage to another iPhone, you need either a cellular signal or Wi-Fi, so again, make sure you have a solid connection with one of those.
If you want to send an MMS message (a text message that contains photos, video, or audio), make sure MMS messaging is turned on. Start Settings and tap “Messages,” then make sure “MMS Messaging” is turned on by swiping the button to the right. You might also want to ensure your cellular plan includes MMS, though virtually all do.
Check to see if you can receive messages on your iPhone 12 after each of these steps. If not, move on to the next section.
Make sure that your iPhone is configured to receive text messages
Step 1: Start the Settings app on your iPhone.
Step 2: Scroll down and tap “Messages,” then tap “Send & Receive.”
Step 3: In the “You can receive iMessages to and reply from” section, your phone number should have a check mark beside it. If it’s not checked, do that now and check to see if you can receive messages on your iPhone 12.
If your phone number isn’t displayed there at all, you need to link your phone number to your Apple ID.
Step 1: Open Settings.
Step 2: Tap at your profile at the top of the screen.
Step 3: Tap on Name, Phone Numbers, Email.
Step 4: Under reachable at, tap edit.
Step 5: Tap on Add Email or Phone Number
Step 6: Your phone number should now be listed in the “You can receive iMessages to and reply from” section. Make sure it’s checked and test again to make sure you can receive messages.
If you find your iPhone 12 or iPhone 12 Pro not receiving texts after performing the above steps, it’s probably a more complicated issue, and likely related to your cellular service. You should contact customer support at your cellular service provider to get additional assistance troubleshooting your issue.