App Store Not Working on iPhone 12 / 12 Pro? Fix


The problem of App Store not working on iPhone 12 or iPhone 12 Not Connecting to App Store has been reported by users. This troubleshooting guide explains exactly how you can fix the issue for good.

Fix App Store Not Working on iPhone 12 or iPhone 12 Pro issue

If you are trying to access App Store for the first time or after a long time, it is likely that the App Store is having a problem recognizing your Apple ID.

If you were able to access App Store previously on your iPhone, but unable to connect to App Store now, the problem is most likely to be due to Apple Services being down or Network connectivity issues on your device.

Apart from above, there could be various other reasons for App Store not working on iPhone 12 or iPhone 12 Pro.

Follow these steps to fix iPhone 12 or iPhone 12 Pro Not Connecting to App Store issue:

1. make sure your iPhone is connected to the Internet

You need to be connected to either WiFi or Cellular Network, in order to access App Store. To confirm, try to visit websites such as or on your iPhone.

If you are experiencing connectivity problems, you need to fix the problem of WiFi Not Working on iPhone 12, after which you should be able to launch or open the App Store App on your iPhone 12.

2. Check Status of Apple Services

Apple servers can sometimes become temporarily unavailable and prevent you from accessing the App Store. To confirm, visit Apple’s System Status page and take a look at App Store entry.

If there is a problem, you will see an error message next to App Store entry and the dot next to App Store will be Red and not Green.

Also, make sure that you search by typing App Store Down on Twitter and see if users are reporting problems.

3. Power Off iPhone & Restart

Sometimes, the problem of iPhone 12 App Store not working is due to a stuck program or process preventing your device from functioning properly.

Shut Down iPhone by going to Settings > General > Shut Down. Allow iPhone to turn OFF fully > Wait for 30 seconds and power iPhone back on by pressing the Power Button.

4. Sign Out of Apple ID & Sign Back

As mentioned above, the problem could be due to your Apple ID not being recognized by Apple.

Go to Settings > tap on your Apple ID > scroll down and tap on Sign Out.

Wait for 30 seconds and then Sign back into your Apple ID and see if you can now Sign-in to the App Store.

5. Disable VPN

If you are using VPN, disable the VPN service on your iPhone and try to Sign-in to iCloud.

Go to Settings > VPN > move the toggle next to Status to OFF position.

After disabling VPN, you should be able to Sign-in to your Apple ID and App Store.

6. Switch to a Different WiFi Network

It is possible that your Office or Work place network has a restriction on certain websites (to save bandwidth). Hence, try to reach the App Store using your own Cellular Network.

If you are at home, go to Settings > WiFi > tap on your WiFi network.

On the next screen, select 5G or another available network under My Networks section.

7. Check Date & Time Settings

Go to Settings > General > Date & Time > on the next screen, enable Set Automatically option.

After Enabling Set Automatically option, make sure iPhone is showing the right Time Zone.

8. Check Software Updates

Sometimes, the iPhone 12 or iPhone 12 Pro App Store not working problem is due to Software update waiting to be installed on your iPhone.

Head to Settings > General > Software Update.

On the next screen, tap on Download to Install updates on your iPhone (if available).

9. Reset Network Settings

Before resetting Network Settings on your iPhone to original or Factory Default settings, make sure you know your Wi-Fi passwords. Simply follow these steps:

Head to Settings > General > Reset > select Reset Network Settings option.

On the confirmation pop-up, tap on Reset Network Settings again confirm.

After this, connect iPhone to WiFi Network and see if you are able to login to App Store.

10. Restart Modem/Router

If the above steps did not fix iPhone 12 or iPhone 12 Pro App Store not working issue, switch OFF the Power Supply to your Modem/Router – Use the ON/OFF button (if available) or unplug the power cable from the power source.

Wait for 30 seconds and switch ON the Power Supply to Modem/Router.

This process Resets the entire WiFi Network and is known to help in fixing multiple network related problems on iPhone.
See also: iPhone 12 / 12 Pro Not Downloading Apps? Fix

The above steps should help you fix iPhone 12 or iPhone 12 Pro App Store not working issue. Which trick worked for you? Drop us a comment and let us know.

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iPhoneGeeks Staff
iPhoneGeeks Staff
iPhoneGeeks Staff is a team of iPhone, iPad, Apple Watch, AirPods, and Mac experts led by Moses Johnson. We're passionate about all things Apple!

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