Last year, Apple unveiled the iPhone 12 lineup that included iPhone 12, iPhone 12 Mini, iPhone 12 Pro, and iPhone 12 Pro Max. With so many new features and redesigned flat back design, it soon became the talk of the town. Apple users were excited to get their hands on iPhones with the new avatar.
However, the excitement didn’t last long, as a few days after the release, users reported wireless charging problems on iPhone 12 series. Not one, not two, thousands of users reported this problem. One user reported that every time he had to wirelessly charge the iPhone 12 Pro, he had to force restart the iPhone.
Once reports started pouring in from iPhone users around the world; Apple acknowledged that the iPhone 12 Pro Max is facing issues while charging wirelessly using a non-MagSafe charger. Apple is already working on this problem and will soon fix the issue by rolling out another iOS update. Until Apple comes with a permanent fix for the iPhone 12 Pro Max wireless charging problem, make sure to try the following ways to fix this issue.
See also: iPhone 12 not charging? Fix it Here
How to Fix iPhone 12 Pro Max Wireless Charging Problem
1. Update iPhone 12 Pro Max
If your iPhone 12 Pro Max is not charging wirelessly, then the first thing you need to do is to update iOS. As we mentioned earlier, Apple is already working on this and will soon roll out an iOS 14 update to fix this. However, you should know how to update your iPhone 12 .
Here’s how to update iPhone 12 Pro Max:
- Launch the Settings app
- Next, tap on General
- Next on, tap on the Software update
- Now, tap Download and install
If there’s any new software update available, you will be notified to download and install it, else you’ll see “Your iPhone is up to date.” You can also try updating the software if your iPhone 12 Pro Max is not charging wirelessly.
2. Force restart the iPhone 12 Pro Max
If you’re not aware, restarting can fix some minor glitches as well software issues that are hindering wireless charging on your iPhone 12 Pro Max. Lots of users have mentioned that force restarting their iPhone 12 Pro Max helped them fix the wireless charging issue.
Here’s how to force restart iPhone 12 Pro Max
- Quickly press and let go the Volume up key
- Quickly press and let go the Volume down key
- press and hold the Side/Power button
- Let go the side button when the Apple logo appears
- Open Settings
- Tap on General
- Now, Scroll down and tap on Reset
- Next, tap on Erase All Content & Settings
- Build a connection between your iPhone and computer.
- Quickly press and release the Volume up key.
- Quickly press and release the Volume down key
- Now, hold the side key until the iPhone’s screen turns black
- Hold the Side key and Volume down button at the same time
- After 5 seconds, release the Side key and continue holding the Volume down button until your iPhone appears on iTunes or Finder
- If your screen turns black, your iPhone is in DFU mode
Now, check if the problem is fixed. If not, you can move to other methods given below to fix this issue. We also recommend trying this method if your iPhone 12 or 12 mini are not charging via a wireless charger.
3. Make sure you’re using a Qi-Enabled wireless charger
Before you try charging your iPhone 12 Pro Max wirelessly, it’s important to check whether the charging pads are Qi-enabled. It is because Qi-enabled wireless chargers work across every iPhone 12 series phone. With that being said, we also recommend you avoid any low-quality or knock-off wireless chargers brand.
4. Check if you’ve plugged in the wireless charger properly
It sounds very obvious, but it’s worth checking. A loose connection between the power outlet and wireless charger can be the reason why your iPhone 12 Pro Max is not charging wirelessly. So, before trying out other methods make sure to check whether the wireless charger is properly plugged in or not.
5. Properly align the iPhone to the center of the wireless charging pad
You may not realize this but an improper alignment of iPhone on a wireless charging pad can be the reason why your iPhone 12 Pro Max won’t charge wirelessly. We recommend you place your iPhone exactly on the center of the wireless charger to charge it efficiently. You can also check the placement of the device on the charging pad if you’re facing wireless charging problems in the iPhone 12 Pro. This is why we recommend getting wireless chargers with rubber pads.
6. Remove iPhone case/cover
Every wireless charger has certain limitations when it comes to case-through charging. Sometimes covers are too thick to charge an iPhone wirelessly. In such cases, it is recommended you remove the case to fix the iPhone 12 Pro Max wireless charging problem.
7. Factory data reset your iPhone 12
If you find your iPhone 12 Pro Max phone completely unresponsive when you place it on the wireless charging pad, you may need to try the factory data reset method. The method will restore all the iPhone’s settings to their original form and clears every data of your iPhone. So, we urge you to backup your iPhone before performing this step. This method can temporarily fix the iPhone 12 not charging wirelessly problem.
Here’s how to hard reset iPhone 12 Pro Max
Now check if your iPhone 12 Pro Max is charging wirelessly. If it doesn’t, then you might need to put your iPhone in DFU mode. It is worth mentioning that the factory data reset option can fix iPhone 12 not charging problems too.
8. DFU restore your iPhone 12 Pro Max
If you can’t fix iPhone 12 Pro Max wireless charging problem after performing the above steps, you need to DFU restore your device. Remember, it is one of the complex methods from a user’s point of view. So, you need to be more cautious when performing these steps. We also recommend backing up your iPhone 12 Pro Max as this step involves wiping all data on your smartphone.
Here’s how to DFU restore your iPhone 12 Pro Max:
If you are still experiencing iPhone 12 Pro Max wireless charging problems, consider visiting the nearest Apple store. Your iPhone will be diagnosed by an Apple technician who might fix iPhone 12 Pro Max wireless charging problem. Just in case it can’t be fixed you might get your hand on a brand new iPhone.