Is iCloud not working on iPhone 12 Pro? Here’s what to do when you can’t sign into iCloud, see an iCloud error, or have other common iPhone 12 Pro iCloud issues.
Apple’s iCloud service is used by millions of users each year to backup documents and data across many devices, including the iPhone 12 Pro. Occasionally, however, problems arise. Here’s a look at how to fix common iPhone 12 Pro iCloud problems and have a peace of mind.
Fix iPhone 12 Pro iCloud Issues
We’ve put together a list of the most common iPhone 12 Pro iCloud problems from across the web and how to troubleshoot them. So whether you’ve got issues with iCloud not loading or you can’t sign into iCloud from your iPhone 12 Pro, you can find how to fix your problem below.
1. iPhone 12 Pro Cannot Connect to iCloud
The first step to take when your iPhone 12 Pro cannot connect to iCloud is to check that Apple’s systems are all online. Go to Apple’s System Status page and make sure every iCloud-related service has a green circle next to it.
Differently shaped symbols in yellow or red mean Apple is experiencing problems with that service. If iCloud is currently unavailable, there’s nothing you can do but wait for Apple to fix it.
If iCloud is up and running, there may be new terms and conditions for you to agree to before you can connect to it again. Open the Settings app on your iPhone 12 Pro and tap your name at the top. A popup will prompt you to agree to new terms and conditions if there are any.
Failing that, you should sign out of iCloud on your iPhone then sign in again. To do this:
Head to Settings > [Your Name].
Scroll down and tap Sign Out.
If prompted, enter your Apple ID password to Turn Off Find My.
Choose what data to keep on your device—anything you don’t keep is still saved to iCloud—then tap Sign Out.
Return to Settings to sign in again using your Apple ID details.
2. iCloud Doesn’t Sync Data Across Devices
When it’s working, iCloud syncs everything without any effort from you. That means you can, for example, take a photo on iPhone 12 Pro and it will instantly sync to your other devices.
Unfortunately, iCloud doesn’t always work seamlessly. When that’s the case, these iCloud troubleshooting tips can fix it. Try them one by one:
Shut down your iPhone and wait a minute or so before restarting it. Regardless of the problem, some iPhone 12 Pro iCloud issues can get resolved just by rebooting your phone.
Try streaming a video on YouTube or similar to test your internet connection. If it’s slow, restart your router to see if that fixes it.
Go to Settings > [Your Name] on each device and make sure you’re using the exact same Apple ID account. If not, sign in again with the correct details.
Go to Settings > [Your Name] > iCloud and turn on each of the services you want to sync.
After following these steps, make a change in an iCloud app (like Notes) to test whether it syncs to your other devices. Allow 10 minutes or so for iCloud to sync your data.
3. Third-Party Apps Don’t Save to iCloud
Some third-party apps save data to iCloud, allowing them to sync across all your Apple devices. They usually do this automatically, but if apps aren’t syncing how you expect them to, you might need to tweak the settings yourself.
Check the iCloud sync settings on each of your Apple devices by following these steps:
Head to Settings > [Your Name] > iCloud.
Scroll through the list and turn on the apps you want to sync over iCloud.
If an app is missing from the list, contact the developer for more support.
You don’t need to enable every app in this list—only the ones you actually want to use with iCloud.
4. Your iCloud Settings Never Stop Updating
This persistent loading window usually appears if you can’t sign in to iCloud on your iPhone 12 Pro, often during the setup of a new device. Wait at least five minutes before trying to fix it.
Sometimes an alert says you’re unable to sign in because of a problem communicating with iCloud. If you’re still stuck on the updating iCloud settings screen after five minutes:
Shut down your iPhone 12 Pro and wait a minute or so before restarting it.
After restarting your iPhone, open Settings and try signing in to iCloud again.
5. An iCloud Authentication Error Appears When You Sign In
Most of the time, when you can’t sign into iCloud, it’s because you entered the wrong username or password. But sometimes an Authentication Error appears even when you did use the right credentials.
If you get this message, or similar failed authentication messages:
Go to the Apple ID page.
Use your Apple ID username and password to sign in.
If you still can’t sign in, click Forgot your Apple ID or password? to reset your login details.
6. iCloud Says You Have an Unsupported Device or Apple ID
You may have created an Apple ID under unusual circumstances, which can cause problems with iCloud. Typically, if an Apple ID works with Apple’s other services—like the App Store or iTunes—it shouldn’t have any issues with iCloud either.
Similarly, a problem with your iPhone may cause iCloud to think it’s unsupported.
If your Apple ID doesn’t work with any of Apple’s services, or if no Apple ID works with your iPhone 12 Pro, contact Apple Support directly.
7. You Ran Out of iCloud Storage
Apple gives everyone 5GB of iCloud storage for free, but that’s usually not enough to last for long. When your iCloud storage is full, there are two ways to fix it: clear some space in your iCloud account, or buy more iCloud storage.
Follow these instructions to buy more iCloud storage:
Head to Settings > [Your Name] > iCloud > Manage Storage.
Select Change Storage Plan.
Select your storage upgrade option from the list and enter your Apple ID password to confirm the monthly subscription.
Apple charges you immediately, and the storage is available right away.
If you’re unable to upgrade iCloud storage, check your Apple ID payment method by going to Settings > [Your Name] > Payment & Shipping.
8. Verification Fails When You Sign In or Out of iCloud
You might find you can’t sign in to iCloud on your iPhone 12 Pro because Verification Failed. Sometimes, you can’t sign out of iCloud either for the same reason. This is often an issue with your internet connection or Apple ID login details.
There are a few ways to fix it:
Shut down your iPhone and wait a minute or so before restarting it.
Try streaming a video on YouTube or another site to test your internet connection. If your iPhone Wi-Fi is slow, restart your router to see if that fixes it.
Make sure your iPhone’s date and time are correct by going to Settings > General > Date & Time. Turn on the option to Set Automatically if it’s not already.
If you have another device using the same Apple ID, head to Settings > [Your Name] > Password & Security > Get verification code. You need to use this code to sign in if you use two-factor authentication with iCloud.
9. Your iPhone 12 Pro Keeps Asking for an iCloud Password
You’re in the middle of using your iPhone 12 Pro when a prompt appears asking you to enter your iCloud credentials. You do that, but a few moments later it appears again, then again, and so on.
This is an old iCloud problem that still crops up from time to time. Any of these iCloud troubleshooting tips can fix it:
Shut down your iPhone 12 Pro and wait a minute or so before restarting it.
Go to Settings > [Your Name] > Sign Out, then choose not to keep any data on your device. After signing out, return to Settings and Sign In again.
Visit Apple’s System Status website to make sure iCloud is working properly.
Visit Apple’s iForgot website to reset your Apple ID password, then sign into iCloud on your iPhone or iPad using the new password.
Finally, back up and restore your iPhone. This process can be time-consuming, so save it for the last resort after everything else.
iPhone 12 Pro iCloud problems: fixed
No matter the circumstances, it’s always annoying when iPhone 12 Pro iCloud problems result in the service not working properly. Apple’s iCloud is a valuable service enjoyed by millions of users. If you run into issues, you can fix iPhone 12 Pro iCloud problems in a few steps. When in doubt, contact Apple support for more assistance. Now you now how to clear up the most frequent iPhone 12 Pro iCloud errors.